Wheelchair Agent Job at SFO

SFO San Francisco, CA 94128

Overview:
Why work for ABM?
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Summary:
ABM is looking for an Wheelchair Agent, for a large airline client at SFO Intl Airport. Our agents assist many per day. If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you!
Responsibilities:
Position Summary Details
The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort. Passenger services positions are very customer service oriented and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week (example only).

Essential Functions
  • At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc.
  • Interact with passengers in a positive interpersonal way
  • Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)
  • Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
Responsibilities
Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are
  • In-terminal plane transfers, originating passengers, or destination-arriving passengers
  • Assist passengers at baggage claim as necessary
  • Coordinate with dispatcher for assignments (dependent on airport)
  • Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
  • Complete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger

Click here to apply!


ABOUT US

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (Programa de beneficios de).

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All people working at SFO are eligible for incentives:
  • BART Discount Card: Save $9.90 on your roundtrip BART commute
  • Citizenship Workshops: Save $700 on your citizenship application cost
  • Save on childcare costs. Access a subsidized childcare program for SFO employees who qualify, with tuition offered at 75 – 80% of market rate cost
NEW- SFO Employee Commuter serving Hayward and Castro Valley

Click here to view a complete list of SFO Employee Benefits and Discounts Information

Former or current SFO Employees may have priority access to this opportunity. Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center (careers@flysfo.com) your name and the date you applied.

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Please check with the employer regarding their vaccination policy
.



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