Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (“MSF”) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Short Term, Long Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

Role Overview

The Branch Admin Assistant will work closely with the Branch Manager to provide an exceptional experience to our branch employees and clients. The Admin Assistant will be required to complete tasks assigned in a timely manner. These tasks include but are not limited to the detailed loan level items listed below.

Essential Duties

• General administrative and clerical support for the office
• Receives, sorts, and delivers mail from Fed Ex, UPS and Courier deliveries
• Organizes meetings and communicates daily with employees and customers through Outlook
• Answers multi-line phones and direct calls to correct departments
• Assigns Leads to Loan Officers
• Orders and keeps consistent inventory of office supplies
• Collects and logs loan payments
• Assists with shipping and handling for all departments
• Helps maintain office cleanliness and organization and coordination with facilities staff
• Order gift baskets for all closings
• Greet visitors
• Manage expense reports for all staff – submits bills to accounting
• Leads Tracking – submit a daily report for all company leads to be sent to managers
• Perform other duties as assigned

Qualifications & Experience

• Previous mortgage and administrative experience preferred
• Excellent computer and typing skills
• Proficient with Microsoft Office and internet use, ability to learn and utilize information systems
• Must be detail oriented, well organized and have the ability to multi-task
• Strong written and oral communication skills
• Interpersonal and teamwork skills
• Sense of urgency, demonstrated ability to work in a high stress, fast paced environment
• Takes Initiative and proactive
• Ability to maintain a positive attitude
• Must be dependable and punctual with assigned work hours
• Detail oriented, ability to set goals, meet objectives, take initiative, and complete tasks within deadlines
• Analytical / Critical thinking—be able to anticipate problems and resolve fast
• Knowledge and ability to take loan from submission to closing without oversight
• Ability to adapt to change in a fast-paced environment

Physical Requirements

• Stationary position; prolonged periods at a desk and working on the computer.
• Occasional movement about inside the office to walk to offices and office machinery.
• Occasional lifting up to 10 pounds, stooping, bending, standing, reaching.

Please note, this employer participates in E-Verify

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Colorado Springs, CO 80918: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Work Location: In person

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