Renewal Memory Partners is seeking a part-time Administrative Assistant to work in our Midtown Manhattan office on Tuesdays, Wednesdays, & Thursdays from 9am-5pm. Join our mission-driven team and make a difference in the lives of older adults living with cognitive change!

Renewal Memory Partners is a social enterprise dedicated to providing holistic, person-centered care to people aging in place with Alzheimer’s and related dementias. Since our founding, Renewal has developed expertise in caring for people living with Alzheimer’s disease and related dementias. We are also deeply committed to LGBTQ+ aging cultural competency. As the nation’s first home healthcare organization to operate as a Certified B Corporation, Renewal champions social and environmental causes while balancing profit and purpose. In addition to improving the lives of others every day, the benefits of working at Renewal include:

Competitive Benefits

Renewal is committed to the advancement of labor rights for care workers. All employees are paid a competitive wage. In addition, we offer a comprehensive benefits program, including options for health insurance benefits, PTO accrual, a 401(k) retirement plan, and commuter benefits.

Professional Development

Renewal’s success in advancing our mission depends on your success as a member of our team. We invest in your development through formal training programs and ongoing mentorship.

Responsibilities:

• General administrative assistance for all departments (Client Services, Operations, HR, and Senior Leadership), including tracking and ordering supplies and greeting guests and new hires.
• Foster and contribute to a warm, friendly, and supportive office culture and environment.
• Maintain accurate records and reporting.
• Assisting with the Client Services call queue (redirecting calls, answering simple questions).
• Assisting HR with creating ID cards for new hires.
• Assisting with weekly Care Partner Orientation on Thursdays. Liaise with all departments to ensure candidates move through the flow of the day smoothly.
• Facilitating Zoom meetings to connect new hires with a remote tech specialist.
• Performing other duties as assigned.

Qualifications:

Our employment is selective. Strong candidates possess:

• Bachelor’s degree strongly preferred, but not required.
• White-glove approach to client and employee relations. 2+ years’ experience in client relations or hospitality a plus.
• Connection to Renewal’s mission, especially lived experience with the Alzheimer’s and dementia care journey, a plus.
• Tech-savviness to utilize Microsoft Word, Excel, Outlook email and calendar, Zoom, and a digital phone system, with the ability to help others access these platforms as needed.
• Well-organized, self-motivated team-player.
• Proactive, solutions-oriented approach to projects.
• Meticulous attention to detail.
• Fully COVID-19 vaccinated.
• All persons hired are subject to a professional reference check.

Benefits:

• Medical, Dental, and Vision Insurance
• $300 Referral Bonus for Care Partners and Clients
• PTO Accrual
• Daily Pay & Bi-Weekly Paycheck
• Commuter Benefits: Set aside a portion of your pre-tax income to use for public transit, including Ubers.

Job Type: Part-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• No weekends

Ability to commute/relocate:

• New York, NY 10019: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must be available: Tuesdays, Wednesdays, & Thursdays from 9am-5pm

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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