Location Designation: Fully Onsite/Essential Employees

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

GBS

This in an onsite / in-office position working Monday - Friday: 8:30am - 5:00pm EST

This is a general administrative/clerical position which supports all product lines, performing a variety of tasks related to physical or electronic claim tasks.

Responsibilities:

• Electronic claim tasks may include researching documents to upload to various systems, forwarding emails to assigned claim manager
• Update claim information including changes of address
• Log and research returned checks
• Send out correspondence to customers
• General filing functions – filing claim documents into physical claim files, archiving files to the warehouse and retrieving files upon request.
• Managing requests for printing documents, converting to pdf, and uploading to the claim system
• Serve as back up to other Admin staff
• Maintain spreadsheets and tracking information
• Other duties as assigned

Requirements:

• High School diploma or GED required
• Proficiency in Microsoft Office
• Detail oriented
• Customer service oriented
• Ability to lift up to 30 lbs.

#LI-KH1

Salary range: $35,000-$55,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 88914