Affiliate Support/Mini Reviewer Job at REE Medical
Provide support to Affiliate Teams by reviewing mini(s), veteran files, documents and providing information/training as needed. Maintains positive working relationships between internal REE Staff and Affiliate Teams, ensuring a mutually beneficial relationship.
Duties and Responsibilities:
Required Skills/Abilities:
Physical Requirements:
Duties and Responsibilities:
- Understand and maintain knowledge of Disability Review Guide
- Responsible for oversight/compliance with Mini Review process and procedures
- Understand REE Medical Mission and Structure
- Responsible for information disseminated during weekly/monthly calls with DH and/or other Administrative Staff (i.e., new polices/procedures, tagging guidelines, time-off policy, etc.)
- Mini(s) Review
- Follow-up with ‘mini needs update’, ‘file not ready’ every 2 business days and tag affiliate as appropriate (report unresponsive affiliates on appropriate Monday.com board)
- Ensure vets are added to master
- Maintain shared responsibility of affiliate@reemedical.com email
- Maintain documents board and notify affiliate when BBR/CSA/TPR received (tag affiliate and note in CRM)
- Manage admin duties on assigned day (documents board,emails)
- Respond to @affiliatesupport tags. (If you do not know an answer, go to your DH for additional training – do not guess or assume an answer).
- May make 5150 calls with training & approval from DH
- Keep accurate and professional notes in CRM and/or Monday board, as appropriate
- Report Affiliate Policy & Guide Violations on Monday board daily
- Understand how to pull Zoho CRM reports, how to interpret reports, and disseminate information.
- Treat expedites as a team effort with priority and properly follow expedite process
- Track and keep personal mini review log
Required Skills/Abilities:
- Attention to detail
- Self-discipline and time management skills
- Strong interpersonal skills
- Strong organizational skills
- Display integrity, honesty, and consistent quality of work
- Clear and concise written and oral communication
- Able to self-identify areas for improvement and seek additional training
- Accept constructive feedback
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Salary: $18-22
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