This is a UNION position

Job Title: Floor Attendant
Job Code: 060010
Summary:
The Floor Attendant is responsible for cleaning and maintaining the dining and/or buffet area within the lounge and serving guests food items, following all established service and guest experience standards.
Essential Functions:
 Ensures all food and beverages are arranged to established service standards
 Sets up, stocks, cleans and maintains food and beverage offerings
 Maintains all coffee and beverage services
 Maintains standards of service and guest experience
 Serves and responds to the food and beverage needs of guests
 Uses tray for all guest service
 Maintains in-depth knowledge of products on hand
 Clears, cleans and sanitizes tables, seats, dining area and buffet area
 Maintains food temperature
 Occasionally assists with basic food preparation (e.g. warming up soup, operating panini press)
 Provides comprehensive floor presence
 Follows all established rules and sequence of service and dining etiquette standards
 Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind
Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Requires at least 3 years of closely related work experiencing, including experience servicing customers in a premium airport lounge or closely related food and beverage establishment
 Requires ability to demonstrate tact and discretion in interactions with premium clientele
 Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele
 Requires ability to work long hours, while standing.
 Possess strong sanitation habits.
 Requires ability to provide strong customer service
 Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing manner

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Job Type: Full-time

Pay: $18.44 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• Are you available for any shift?
• Have you previously worked for HMSHost?

Experience:

• Guest Services: 1 year (Preferred)
• Food Service: 1 year (Preferred)

Work Location: One location

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.