$3,000 Sign on bonus

Position Purpose:

Serves as a contributing member of a treatment team. Ensures the application of the principles of developmental service to empower and assist consumers in the pursuit of heir rehabilitation goals and community integration. Ensures the coordination of comprehensive services to a designated caseload of consumers. Participates in the day to day program operations, performing supervisory and administrative leadership for staff. Assures for the timely and appropriate coordination of program treatment plans

Principal Responsibilities and Duties:

• Supervision of service coordinator and their caseload.
• Works collaboratively with the DS Funding Manager on funding needs, QA coordination, and clinical and med. Management
• Maintain a scheduled presence in assigned offices.
• Maintains alliances with family members of consumers.
• Facilitates and schedules meetings, assignments and activities as needed.
• Coordinates and monitors the development of Individual Service Agreement plans with Quality Assurance coordinator and Service Coordinator, for assigned consumers, which include strategies, interventions, time frames, identification of responsible individuals, locus of interventions and linkages with other providers, family and significant others necessary for successful attainment of identified goals. Assures consumer involvement in the planning process.
• Serves a primary case manager for consumers assigned to caseload.
• Ensures collaboration with members of the HCRS programs, teams regarding individuals on caseload and community resources.
• Oversight of case records and statistical data required for management information, billing and program evaluation.
• Periodically audits case records to ensure appropriateness and completeness of documentation.
• Coordinates, organizes and monitors data collection and entry regarding performance indicators, outcome measures and consumer satisfaction studies.
• Monitors and assigns caseloads to service coordinators and assures for the coordination of all direct consumer supports.
• Continually assess program needs, identifies and implements best practices.
• Coordinates and monitors the implementation of Utilization Review practices and procedures.
• Collaborates with other team members in the provision of properly scheduled, effective performance evaluations based on employee job descriptions.
• Communicates necessary information from senior leadership to staff.
• Develops and implements programs of educational value to communities as part of HCRS community involvement efforts as needed.
• Serves on intra and inter-agency task forces/committees as appropriate.
• Represents the agency at statewide programs as requested by the Program Asst. Dir.
• Actively pursues development of professional competencies related to job performance.
• Performs other duties as assigned by Program Assistant Director.

Scope of Position:

Average range: Supervision of 3 service coordinators, oversight of supervisor and 60 consumers, oversight of 6 COS’

Key Knowledge, Skills and Abilities to successfully perform this job:

• Strong supervisory and organizational skills, as demonstrated by a well-organized team that functions smoothly, produces significant results with its consumers, and encourages staff to grow professionally and personally.
• Demonstrated ability to develop and maintain excellent working relationships within and outside the agency.
• Demonstrated ability to effectively interview and select candidate’s best suited to the position.
• Acts in accordance with all agency policies and State regulations.
• Demonstrated ability to hold staff accountable to agency policies and procedures.
• Demonstrated ability to hold staff accountable to productivity standards and time, billing and records documentation standards.
• Demonstrated ability to provide feedback to staff for both positive and negative performance behavior.
• Demonstrated ability to effectively resolve workplace conflict.
• Demonstrated ability to deal effectively with problem employees.
• Demonstrated ability to maintain low staff turnover and high staff morale.
• Demonstrates, models, and actively supports program service philosophies.
• Actively supports the Program Director and executive level management.
• Communicates necessary information from upper level management to staff.
• Leads staff to achieve assigned objectives within the established time frame.
• Has established an open and trusting work environment.
• Demonstrated belief in consumer self-determination, demonstrated respect for consumers, their family members and caring others.
• Demonstrated ability to set appropriate boundaries with self, staff, consumers and others.
• Excellent interpersonal skills, including the ability to write and present information to groups well.
• Demonstrated ability to be creative in developing programs that respond to consumer needs.
• Ability to report data accurately and timely.
• Demonstrated ability to take care of oneself, and to stay calm, patient and self-confident amidst numerous potentially stressful situations, maintaining a sense of humor.
• Modeling appropriate attitudes and behavior, particularly a positive outlook, emotional stability, insight and compassion.
• Demonstrated ability to work cooperatively and collaboratively.
• Demonstrated pursuit of personal and professional growth.

Relationships:

Adult Services Manager reports to DS Director. Service Coordinator’s report to Adult Services Manager

Qualification Statements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum:

EDUCATION and/or EXPERIENCE:

A Bachelor’s degree in psychology or a related field, or Associate’s degree and 3 years of experience in developmental services. Computer literacy, a valid Driver’s license and car insurance.

Preferred:

Experience in the file of Intellectual Disabilities. Experience in positions of leadership, supervisory teaching and training. Strong written and verbal communication skills. Good math and reasoning skills. Ability to listen effectively.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; talk and hear in a variety of work and office environments, including factories.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be on-site at numerous businesses and/or homes, with widely varying environments, and traveling between them. Employees may be subjected to unpleasant odors and other disagreeable environmental factors particular to specific business and home environment.

The noise level in the work environment will vary significantly.

The noise level in the work environment is usually quiet.

Note:

The above duties or working procedures describe the chief functions of the job. They are not considered a detailed description of every duty of the job. The job description is intended to be dynamic in nature, subject to addition or deletion as required by programmatic changes and consumer needs.