Job Summary:

Responsible for greeting Guests and creating an exceptional Guest experience in Lounge/Bar areas. Perform various drink making techniques which include shaking, stirring, blending, layering and the art of mixology. Ability to engage the Guests, in order to anticipate Guests needs and provide exemplary service.

This role is tipped.

Responsibilities:

• Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar following standard recipes (including specialty mixed drinks, draft and bottled beer)
• Ability to serve multiple Guests at bar/ walk up Guests and cocktail servers at server stations which includes taking drink orders, entering in POS system, delivering to Guests and following up with Guest service needs until Guest leaves
• Ability to work with bar/restaurant equipment and supplies including, but not limited to coffee, blender, knives, brewers, soda guns, small dishwashers, and three compartment sink washer setup, small trays, carafes, coffee pots, and glassware; Practices proper sanitation procedures and maintains cleanliness of the area
• Orders or requisitions liquor and supplies
• Serves food and beverage to Guests at proper temperature
• Shares knowledge of wines, spirits with Guests
• Able to articulate menu options and ingredients with Guests
• Assists Guests with directions, entertainment, show event schedules and other information
• Some computer experience, working with POS systems; entering Guest drink orders, collecting money, and maintaining a cash drawer to balance at end of shift
• Completing assigned side work duties at beginning and end of each shift
• Must exhibit a positive, friendly helpful attitude toward Cast Members and Guests to maintain the world-class quality of the Disney experience.

Basic Qualifications:

• Assist in the preparation of guest drinks.
• Exhibit a positive, friendly, and helpful attitude to guests maintaining the show quality of the Disney experience.
• Greet guests and explaining specials.
• Handle cash and other forms of payment.
• General alcoholic beverage and cocktail knowledge (beer, wine liquors and liqueurs.)
• General knowledge of bar setup and sanitation
• Verify legal drinking age and denying service to intoxicated Guests when necessary.
• Demonstrated ability to own and resolve guest situations.
• Full availability for any shift, three (3) days per week, including nights, weekends and holidays is required

Preferred Qualifications:

• Previous bartending experience, 1-2 years.
• Basic wine knowledge
• Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
• Food service knowledge/experience
• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends and holidays is preferred

Additional Information!: