This position is responsible for providing all guests with the finest in hospitality and service, exemplifying the warmth and gracious atmosphere of Hershey Entertainment & Resorts and staff.

Job Functions:

• Greeting guests and assisting with luggage upon arrival and departure.
• Providing guests with valet parking and safe transport
• Receiving room key and passport from the front desk and escorting the guest to the room assigned
• Securing guest luggage in check-in room
• Learning room types, floor plans and guests' amenities
• Responding to all guest inquiries in a professional, service-oriented manner to promote hotel services and in-house facilities
• Inspecting the room for items left behind
• Delivering items to guest rooms as requested
• Attending meetings relating to position
• Demonstrating a working knowledge of all safety and security procedures
• Performing all other duties as may be assigned
• Securing guest coats at coat check locations

Basic Qualifications:

• Must be at least 18 years of age or older.
• Valid PA driver's license and verified good driving record.

Additional Qualifications:

• Friendly, outgoing, customer service oriented personality. Previous work experience helpful.
• Must meet appearance standards and maintain hospitality standards.
• Ability to communicate in English, both oral and written.

Working Conditions:

• Must be able to lift up to 50 pounds.
• Ability to stand, walk, lift and bend for majority of shift. Ability to work in varying temperatures.
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Job Type: Part-time

Pay: $8.16 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Hershey, PA 17033: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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