Nolato GW is a global leader in precision injection molding and contract manufacturing for the world’s most successful healthcare, automotive, and industrial OEMs.

Join an organization that is respected throughout the industry for our advanced technology, quality, and innovation – all while enjoying the benefits of stable ownership, a collaborative culture, professional development, continuing education, global opportunities, and an exceptional benefits package.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Enters new orders into the order entry system on the AS400 as defined in the Order Entry Procedure.
 Notifies customer of delivery information once the order has been acknowledged by manufacturing. 
Reconciles with customer any differences between requested delivery and acknowledged delivery dates. 
Responsible for maintaining system for order & customer correspondence. 
Responsible for tracking the delivery performance at accounts. 
Responsible for assisting with preparation for and hosting customer visits and distributing Customer Satisfaction Surveys to the visitors. 
Responsible for maintaining the Price History File on the AS400. 
Responsible for communication with the Customer concerning Customer Service issues. 
Serves as liaison between the customer and other internal departments at GW. 
Interacts with Nolato GW’s Business Unit Managers & Field Sales staff to service GW accounts and to meet annual sales goals and objectives established for various accounts.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Bachelor’s Degree and/or 5-7 years related experience. 
Proficient in Microsoft Office Suite & Windows operating environment. 
Excellent communication, time management and organization skills. 
Ability to adapt under difficult and challenging situations. 
Ability to adapt quickly and prioritize a must. 
Must be able to function well in a team oriented environment. 
Flexibility to work additional hours when needed. 
Professional appearance. 
Attention to detail a must. 
Some travel required. 
Fluency in Spanish a plus