Job description

Cricket Wireless is a wireless service provider owned by AT&T Inc. Mobilelink is the largest Cricket Wireless dealer in the nation. If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic and equal-opportunity employer. This is a fantastic opportunity for qualified candidates with the potential for future growth and becomes a part of a rapidly expanding national team.

Job Description:

As a Retail Store Manager, you will set the example for your team while striving to achieve all financial goals on a daily basis. This opportunity gives you the chance to lead and inspire a high-energy sales team to provide consistently outstanding customer service resulting in positive brand loyalty.

PLEASE NOTE: Employer encourages applicants to complete the Virtual interview in order to be considered. Candidates that complete the virtual interview will be reviewed first.

Key Responsibilities:

· Achieve all sales and profit goals

· Direct responsibility of all store operations

· Adherence to store budgets

· Recruit, hire, coach, and develop retail staff

· Conduct employee meetings in addition to weekly/monthly employee reviews

· Proactively analyze business needs, identify opportunities and create/execute improvement plans

· Promote positive customer experience through modeling great customer service and handling escalations promptly

· Demonstrate solid technical competence for all products and services sold

· Engage in and lead community activities inside and outside of the store to support business goals

· Attend and participate in local meetings and sales events

Required Qualifications:

· Two (2) years proven retail sales management experience (interactive sales process commissioned sales)

· Two (2) years of recruiting, hiring, and developing successful store sales teams

· Available evenings, weekends, and holidays

Equal Opportunity Employer/Disability/Vet

PLEASE NOTE: Employer encourages applicants to complete the Virtual interview in order to be considered. Candidates that complete the virtual interview will be reviewed first.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Dundalk, MD 21222: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What are your annual earnings expectations?

(you may provide a range)

Experience:

• Leadership: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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