Billing/Collection Specialist Job at Travelnet Solutions
Would you like to be part of a fast-moving SaaS team?
Would you like the flexibility to work at our HQ in Cottage Grove, MN or remotely?
If the answers are YES!, this job may be for you.
Responsible for generating invoices, sending invoices both future and paid, posting payments into the accounting system and handling collections with speed and accuracy. The ideal candidate is eager, ambitious, detail-oriented, and treats confidential information with care. We are looking for individuals who want to grow their careers and be challenged in a dynamic environment every day where they will be given the authority and opportunity to excel.
Would you like the flexibility to work at our HQ in Cottage Grove, MN or remotely?
If the answers are YES!, this job may be for you.
Responsible for generating invoices, sending invoices both future and paid, posting payments into the accounting system and handling collections with speed and accuracy. The ideal candidate is eager, ambitious, detail-oriented, and treats confidential information with care. We are looking for individuals who want to grow their careers and be challenged in a dynamic environment every day where they will be given the authority and opportunity to excel.
In addition to performing in a billing/collection role, responsibilities will include assisting customers with billing questions, maintaining customer contacts, backing up our Contract Specialist, and other general office tasks as needed by the Company.
This is the job for you if you are:
About the TravelNet Solutions Team:
Our mission is transforming how hospitality works. Every day we strive to solve the most difficult technology and workflow challenges, and we collaborate to provide solutions to help our customers in the hospitality industry become more efficient and profitable. Our goal is to become our customer's business concierge. It all starts with one question; how can we help you?
Our three Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers.
This is the job for you if you are:
- Self-starter with tremendous initiative and work ethic
- Excellent communicator and collaborator with other functional teams
- Desire to be a high-impact player at a product-driven company
- Ability to embrace change and someone who is a fast learner
- Creative and critical thinking abilities
- Ability to be detail oriented within a high-paced environment
- Passionate about technology
About the TravelNet Solutions Team:
Our mission is transforming how hospitality works. Every day we strive to solve the most difficult technology and workflow challenges, and we collaborate to provide solutions to help our customers in the hospitality industry become more efficient and profitable. Our goal is to become our customer's business concierge. It all starts with one question; how can we help you?
Our three Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers.
- Serve Others: We nurture growth to help others succeed.
- Grit: We take ownership and never give up on what matters most.
- Create the Future: We innovate to disrupt the status quo.
Why join our winning team?
Do these responsibilities describe what you like doing?
What are some must-haves?
We are an Equal Opportunity Employer
We celebrate the diversity of thought, culture, and background and we are committed to creating an inclusive environment.
- We are a growing, fast-moving dynamic team that collaborates with each other in order to achieve continued growth and success.
- We are a portfolio company able to work with our customers to be that one vendor solution for SaaS technology, marketing, and distribution.
- We are reshaping the industry and the way it thinks about technology and service.
- Full medical dental and vision package
- Unlimited Paid Time Off
- Health Savings Account with up to a $2,000 annual match
- Flexible work environment
- Free life insurance and Long Term Disability
- Free Lunch on Mondays either in Cottage Grove or through Door Dash
- Complimentary Door Dash Pass account
- Availability of Flex Spending Accounts
- 401K with employer match
- Free snacks and soda in the office
- Competitive wages
- Work with an amazing team
Do these responsibilities describe what you like doing?
- Generate invoices and post payments from the accounting system
- Follow up with customers on current and past due invoices while following the collection procedure
- Effectively communicate with customers and the internal sales team
- Document all activity and customer communications in CRM
- Review and process sales orders and subscriptions to ensure compliance and accuracy
- Retrieve and integrate files from the billing and accounting system
- Backup support for the Contract Specialist, including creating, submitting and troubleshooting sales contracts
- Follow all billing team best practices and company policies
What are some must-haves?
- Requires a high school diploma or general equivalency diploma
- 1+ years of experience in working with any accounting tools/software generating invoices and posting payments
- Knowledge of Excel and/or Google Suite
- Strong computer skills with Email, G-Suite, Internet, and ideally CRM Systems
- A college degree is preferred, but not required.
- Strong preference for previous experience working in the Hospitality Industry.
We are an Equal Opportunity Employer
We celebrate the diversity of thought, culture, and background and we are committed to creating an inclusive environment.
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