Sentara Health Plans is currently hiring a Business Ops Coordinator within Implementation Operations!

This is a Full Time position with day shift hours and great benefits!

Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming!

Overview of Department:

• Implementation Operations (IO) is a new department embedded within the Customer Operations Division.

• We are charged with deploying change effectively and efficiently throughout the organization, including new systems, vendors, and even new health plans.

• Within IO, there are 5 departments, Project Operations, Business Testing, Organizational Change Management, ServiceNow Operations, and Customer Advocacy.

• This department is extraordinarily fast paced, highly visible, and committed to ensuring the success of Sentara Health Plan’s growth strategy.

This Role Supports:

• This role directly reports into the Sr. Director of IO, supporting Sr Director of IO and all directors.

Main Objective: To provide business coordination support to the entire IO department, which looks like:

Specific Duties & Responsibilities:

• Coordination of Activities & Schedules

• Strong Presentation Development (PowerPoint)

• SharePoint / Community Management

• Report Build & Execution

• Documentation Support

• Data Collection & Analysis (Excel)

• Process Management (Visio)

• Managing Triage & Intake

• Meeting Minutes & Facilitation

• Communications & Messaging

• Financial Invoice Management

• Administrative Duties as Assigned

Description of Role (beyond Job Profile)

• This person will also have administrative duties (calendars for 4 leaders, Sr Director mailbox, scheduling, operating as delegate for approvals and signatures, etc.)

Associate Should Be Ready For:

• Must anticipate needs, take initiative, and proactively seek to significantly reduce the coordination and administrative workload on myself and my directors.

• Many adhoc requests and last-minute items that must be closed quickly.

• Meeting minute preparation

• Rapid follow up and follow through with Director, VP, and SVP staff.

• Not knowing the answer - and leveraging the right people to find it out quickly and efficiently.

Job requirements:

• Bachelors Degree, preferred or working towards it

• Proficiency in PowerPoint, Excel and Visio

• 2 years relevant experience

Training for Role:

• We have comprehensive onboarding procedures to ensure the associate is well prepared.

• We are fortunate to have the incumbent associate still within our department, and training will be provided by that associate.

• Shadowing will be provided as well.

• Associate will be fully prepared within the first 30 business days.

Growth Opportunities for Selected Candidate:

• Our department is tasked with supporting some of the largest changes in our organization.

• Those selected to be on this team will be exposed to a plethora of technologies, platforms, and stakeholders.

• Our department has robust onboarding and training to ensure success in the long term.

• As a Business Operations Coordinator in IO, there are multiple levels within the department to grow and expand, including Business Analyst, Sr. Business Analysis, and Business Lead.

• The candidate in the prior role is leaving for a promotion opportunity within the department.

Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier.

Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.

With more than 30 years’ experience in the insurance business and 20 years’ experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services – all to help our members improve their health.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B , 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more.

Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

For applicants within Washington State, the following hiring range will be applied: $61,261.20 to $73,469.76/annually.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-29293

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Talroo – Health Plan

Implementation, Operations, Business, Coordinator, PowerPoint, Excel, Visio, Remote, Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming

• Bachelor's Level Degree

• Related 2 years