Business Specialist (Internal Business Consultant) Job at US Public Buildings Service

US Public Buildings Service Denver, CO

Duties

As a Business Specialist, your duties will include:

  • Providing detailed analysis and/or action plans on major special projects or studies as assigned by the Program Manager, Internal Business Consulting team, Client Solutions Division. Collaborates with various individuals and teams to advise, monitor, and facilitate studies and projects. Ensures project goals are strategically aligned with the organization's mission, vision, values and goals.
  • Working with internal clients to identify process related problems impacting overall performance in relation to established business plans and strategies. Design and implement interventions using change management tools and procedures such as focus groups, internal agency and client surveys, focused interviews, facilitated meetings/off-sites, and other analytical tools.
  • Identifying organizational needs, human capital issues, and evaluates effectiveness of interventions and designs/conducts programs to meet organizational and management needs. Consults with managers to help them develop strategies/techniques to improve employee and organizational effectiveness.
  • Providing expert assistance and authoritative advice in achieving organizational vision and goals and advocates incorporation of vision, mission, strategies and goals into the full range of the organization's activities. Performs strategic level examination of performance work systems (how the organization's work, job design, and recognition approaches enables and encourages all employees to contribute effectively to achieving high performance objectives).
  • Performing strategic evaluation of key business areas: product and service quality, productivity and operational effectiveness, and financial performance indicators.
  • Advising the Regional Commissioner and Senior Leadership Team on strategies to assure the vision and mission are communicated and understood by all levels of the organization. Lead, and facilitates national and regional conferences or virtual learning experiences to share lessons learned on strategic planning, business process improvement, and change management.

Requirements

Conditions of Employment

  • US Citizens and National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Have a valid driver's license

Qualifications

For each job on your resume, provide:

  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-13 salary range starts at $98,496 per year and varies by location.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify at the GS-13: You must have at least one year of specialized experience equivalent to the GS-12 level in the Federal service. Specialized experience includes demonstrated experience of the following:

  • Conducting organizational assessments to identify current and future state scenarios, identify and diagnosis gaps, and develop change management strategies and tactical implementation plans that manage resistance and mitigate risk in support of organizational goals and outcomes;
  • Applying change management concepts, practices, and techniques in support of organizational business goals such as planning, implementing, and evaluating the impact of change on people, processes, procedures, leadership, and organizational culture;
  • Applying business process reengineering (business transformation or business process redesign) concepts, practices, and procedures;
  • Identifying, engaging, influencing, and monitoring relationships with individuals and groups to drive organizational change to achieves business outcomes.

Additional information

If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #23PBSA596KEMP. You must apply separately to each announcement to be considered for both.

Bargaining Unit status: Ineligible

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:

  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

Diversity

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    You will have access to many benefits including:

    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here’s how it will work:

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities.

  • Knowledge of qualitative and quantitative techniques to analyze the effectiveness and efficiency of assigned programs.
  • Knowledge of organizational development, competency-based assessment models, systems theory, management principles, human performance technology, needs analysis, and implementation strategies.
  • Ability to develop, deploy, and implement strategies that improve an organization's culture, alignment, and ability to meet business requirements.
  • Ability to effectively consult with a wide range of stakeholders, including employees, top management, and external customers.
  • Skill in gathering data, conducting surveys, and conducting focus groups.
  • Knowledge of and skill in applying specialized and complex concepts and procedures inherent or associated with project management, financial management, and procurement to achieve project goals and objectives.
  • Ability to use technology to advance learning objectives and measure ROI.
  • Ability to develop strategic relationships to meet project goals.

Your answers to the questions will be used to place you in one of the following categories and standard score ranges:

  • Best Qualified = Candidates scoring between 95 - 100
  • Well Qualified = Candidates scoring between 85 - 94 (Well Qualified for CTAP/ICTAP)
  • Qualified = Candidates scoring between 70 - 84

We will verify your answers to the questions in your resume. If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.

Within each category, veterans will receive selection priority over non-veterans.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.



You may preview questions for this vacancy.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    You will have access to many benefits including:

    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

    Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

    If you are claiming veterans’ preference:
    (a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.
    (b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

    If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

    If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

    Current or Former Political Appointees: Submit SF-50.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    You must submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the Announcement. Errors or omissions may result in your not being considered for this vacancy. You can modify/complete your application any time before the vacancy date/time deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, read the Apply for a GSA Job on the GSA website.

    To begin, click the Apply Online button on the vacancy announcement.

    • Sign in or register on USAJobs and select a resume and documents to include in your application.
    • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
    • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this vacancy.
    • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).

    Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

    Agency contact information

    Kevin Eastland

    Phone

    817-850-8361

    Fax

    000-000-0000

    Email

    pbsavacancyinqiuries@gsa.gov

    Address

    GSA, Public Buildings Service
    General Services Administration
    Human Resources Office
    One Denver Federal Center, Bldg 41
    Denver, Colorado 80225
    United States

    Next steps

    After the closing date/deadline:

    • ELIGIBILITY/QUALIFICATIONS: Applicant eligibility and qualifications are reviewed.
    • REFERRAL TO MANAGEMENT: Eligible/Qualified applicants are referred to management for review and possible interview.
    • SELECTION/TENTATIVE JOB OFFER: If a selection is made, a Tentative Offer is extended to the selectee and suitability and/or security background investigation is conducted.
    • FINAL JOB OFFER: A final job offer is made (typically within 40 days after the closing date/deadline for applications).
    • FINAL COMMUNICATION TO APPLICANTS: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

    Thank you for your interest in working for U.S. General Services Administration!

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

If you are claiming veterans’ preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.
(b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Nationals




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