Career Development Specialist :
Location: Hybrid—Wilmington DE or Philadelphia PA:
Full Time – Permanent Position :
If you have questions, please contact our : :- Our HR Talent Acquisition & Development Manager: - Devie Smith
Email: Devie@techimpact.org Contact: 302 530 8457

Be a part of a fast-paced, growing team that provides a solid work-life balance helping our nonprofit clients with Managed IT Services & Consulting and helping our students to grow their technical skills and enter the IT workforce market. Our team of mission-focused professionals are passionate about moving the social sector forward with transformative applications of technology . :We are seeking Career Development Specialist for successful delivery our technology-based workforce development programs on the East Coast.
Tech Impact Operates Proven IT Workforce Training Programs :

Our Workforce Programs are designed to help young adults without a bachelor’s degree launch their careers through ITWorks and CXWorks. We also provide workforce development intermediary services, including student recruitment, support, professional development, and internship and job placement. With offices in Philadelphia PA, Wilmington DE, Washington DC, and Las Vegas NV, Tech Impact has been delivering services since 2003 to thousands of nonprofit organizations and trained over 1000 participants for IT careers.

Benefits of Working for Tech Impact :

• Supportive and compassionate environment that provides a work-life balance.
• Be part of a collaborative team that is passionate about the organization’s mission and using technology to make the world a better place.
• Everyone has a voice, and you can learn and grow to make a difference.
• The organization shows how they care for its people by paying for most of their medical benefits and providing you with a credit card to pay deductibles and copays.
• Paid Time Off - 15 days accrued the first year and 13 Paid Holidays.

Essential Duties and Responsibilities :
Position Overview :
The Career Development Specialist primary responsibilities are establishing and maintaining activities that develop, locate, secure internships and job openings, and coordinate additional efforts to assist our adult learners in securing and retaining employment throughout their career path in technology. We view their long-term success as the best proof of the impact of our program. Our commitment to the participant does not end at graduation. The Career Development Specialist will also proactively engage our past graduates, ensuring that they are working and retaining employment, and growing their careers.
Position Description :
The Career Development Specialist performs a wide variety of administrative and organizational tasks to support participants as they enter successful careers in technology, and the candidate should have a strong sense of accountability for participant achievement.
Participant Support, Job and Partner Engagement :

• Responsible for providing internship, job placement, and support services for program graduates.
• Garner relationships and interface with employers and hiring partners.
• Complete participant career readiness coaching sessions and provide individual support after placement.
• Résumé review and development according to Tech Impact best practices.
• Quality checking of LinkedIn and other digital footprints.
• Place, support, track, provide feedback and otherwise manage all aspects of the ITWorks internship process for successful outcomes for the intern and internship host.
• Support Professional Development event activities.
• Attend community outreach events to promote hiring of our programs’ participants.
• Develop a pool of employment positions that match a participant’s skills and certifications.
• Act as an advocate on behalf of program participants to employers and hiring partners.
• Provide follow-up services and re-placement when needed.
• Maintain knowledge of career and technical theories, career education program development, national and local labor market information, business and community resources, and employers’ need.

Alumni Engagement and Support :

• Maintain contact with graduates, coordinate meetups and alumni events, and provide value to alumni.
• Identify partnerships and opportunities for participants to pursue further education and certification.

Required Skills and Experience :

• Proven record of accomplishment of success in a recruiting role is preferred, including responsibility for screening, interviewing, and placing candidates in multiple positions concurrently.
• Familiarity with employment laws and regulations.
• Skilled at researching, investigating, and gathering information from internet site resources or familiarity with a wide variety of sourcing avenues.
• Very strong customer service orientation, positive attitude, highly self-motivated, directed and change oriented.
• Excellent oral and written communication skills, interpersonal skills, relationship building skills, and public speaking skills are required.
• Ability to develop alternative solutions to problems; comparing and analyzing data; preparing clear, concise, thorough, meaningful, and grammatically correct written reports, letters, emails, and other documented communication.
• Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks.
• Technical expertise with an ability to understand and explain job requirements for IT roles related to Tech Impact programming.
• Demonstrated experience in working well in diverse economic and multicultural communities and environment.
• Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint, and experience with CRM (customer relationship management) databases, such as Salesforce.com, is required.
• Must be able to prioritize multiple responsibilities and manage a large workload within tight deadlines.
• Flexible and accommodating and able to go above and beyond basic expectations when required.
• 1-3 years of outreach and relationship development experience (with clients, volunteers, employers etc.) is preferred.
• A minimum of 3-years' experience working at a nonprofit or in an employment recruitment capacity.

Other Preferred Qualities :
The ideal candidate will possess the ability to work collaboratively across teams; possess a strong belief and alignment with the organization and program mission. The candidate must be willing to maintain flexibility in their schedule as occasional evening or weekend hours may be required.
About Tech Impact ( : www.techimpact.org : ) :

• Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to better serve the world. The organization is a leading provider of technology education and solutions for nonprofits and operates award-winning IT and customer experience training programs designed to help young adults launch their careers.
• Tech Impact offers a comprehensive suite of technology services that includes managed IT support, data and strategy services, telecommunications, and cloud computing integration and support. In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector.
• Tech Impact’s ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries.

Links to Our Workforce Development Programs: :
www.itworks.org www.cxworks.org, www.techhiredelaware.org
Employment Policy :

• As an Equal Opportunity Employer, Tech Impact embraces diversity and does not discriminate in employment based on age, race, color, creed, sex, gender, identity, religion, marital status, veteran’s status, national origin, disability, or sexual orientation.
• ADA Specifications: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
• Requires the ability to speak, hear, see, and use a computer and other office-related equipment.