Claims Assistant _ Temp (Part time) _ Chicago, IL Job at Tristar Insurance
POSITION SUMMARY: Under close supervision performs clerical and data entry tasks that assist in administration of workers’ compensation claims. This position requires considerable interaction with claimants on the phone, and with management, other Claims Examiners, and other TRISTAR staff in the office; therefore consistently being at work in the office, in a timely manner, is inherently required of this position.
DUTIES AND RESPONSIBILITIES:
- Processes payments in claims system as directed.
- Documents all work product and claim activity in the electronic claim file.
- Prepares and prints letters, and documents for mailing.
- Provides clerical support including faxing, and photocopying.
- Answers phone calls, take messages and responds appropriately.
- Other duties as assigned.
- Essential job function.
QUALIFICATIONS REQUIRED:
Education/Experience: High school diploma or GED, and one (1) year experience in the workers’ compensation claims industry (preferred).
Knowledge, Skills and Abilities:
- Proficient keyboarding skills (type 45 wpm).
- Working knowledge of medical/legal terminology.
- Proficient in Microsoft Word and Excel.
- Ability to follow written and spoken instructions from several individuals.
- Ability to produce accurate and detailed work.
- Excellent verbal and written communication skills.
- Courteous telephone skills.
- Ability to effectively prioritize multiple projects and due dates.
- Ability to work independently, as well as in cooperation with workgroup.
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