ERTC.COM- The Nation's Largest ERTC Company

We help small businesses recover from the pandemic by assisting them in navigating the complex Employee Retention Tax Credit process and claiming high-value tax credit benefits to restore the normalcy of their operations.

We are hiring Account, prospecting, and lead qualification and have a knack for building rapport with clients by explaining our unique service.

Our Client Success Representative will be focused on adding helpful additional products and services that will be offered to an already great experience through our initial services completed. This is a unique opportunity to be part of a company dedicated to making a difference for small businesses across the United States.

Role Responsibilities:

• Communicating with clients and gathering information about a project’s scope, budgets and timelines
• Meeting with other executives to discuss clients’ project goals, progress and outcomes
• Coordinating teams to meet project milestones
• Assembling new teams to meet clients’ or businesses’ goals
• Reporting and recording all sales activities in a web-based CRM system HubSpot and homegrown Portal for existing portfolio of business.
• Qualifying inbound leads and prospects via phone and email
• Organizing regular client meetings to ensure excellent customer service
• Prospecting new sales by adding to already established relationships for add on Service to (nurture accounts ongoing)
• Scheduling and Holding live meetings and presentations with an end goal of earning a additional business
• Preparing and presenting proposals and bids
• Negotiating terms and conditions with clients
• Collaborating with key decision makers to identify opportunities and develop ideas that deliver sales results
• Uncovering and understanding a company’s needs
• Possible attending trade shows and hosting customer events

Qualifications:

Comfortable with high volume of outbound calls and talk-time

Understanding the basics on the phone: talking clearly, quick thinker, career minded.

Experience in sales, account management, and relationship management (preferred)

Ability to thrive in a fast-paced environment and able to work independently

Great written and verbal communication

You are driven to exceed expectations

Comfortable and efficient in multitasking

Bilingual abilities are a plus

Culture:

High energy and fast-paced call center environment

Work with purpose, you will make an impact daily!

Metrics and goal driven

Positive Attitude is a must!

Focus on the mission - helping small businesses recover from the Pandemic

Education:

High School graduate or equivalent

College degree (preferred)

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Travel requirement:

• No travel

Ability to commute/relocate:

• Tampa, FL 33609: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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