Our success is a result of the diversity of the Big Ass Fans team. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. If this sounds exciting to you, you might be exactly what we need on our team.

Big Ass Fans is hiring for a Collections Specialist to join the Accounts Receivable team. This individual is expected to have strong customer experience skills, and effectively manage overdue payments while maintaining a positive relationship with customers.

Responsibilities

• Retrieves and reviews billing system reports to identify delinquent accounts.
• Contact customers via phone, email, or standard letter to bring accounts to current status; this will also include emailing/mailing invoices, statements, shipping information, etc.
• Collect customer payments in accordance with the payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Resolve billing and customer credit issues.
• Performs research to identify misapplied payments and resolve basic to moderately complex issues.
• Keeping accurate records and reporting on collection activity.
• Various other duties as assigned.

Requirements

• Skilled in Microsoft Excel
• Effectively interact and communicate with customers in a professional manner
• 1-3 years of Accounts Receivable or Collections experience
• Highly motivated, detail-oriented team player
• Ability to adapt in a fast-paced environment
• Must have attention to detail with an eye for accuracy
• Strong problem-solving and analytical skills required
• Knowledge of billing procedures and collection techniques

Why live life Big Ass?

You’re not just a member of the Big Ass Fans team; it’s BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join us as we build something truly remarkable!

You want benefits? We’ve got your health insurance, life insurance, 401(k) and more. You want Big Ass Benefits? Join us in the cantina for a catered lunch followed by a game of Ping-Pong, Pool or Cornhole. Did we meet our daily goals today? Let’s open the beer fridge and play a game of pool! Don’t forget to attend the latest BAF-sponsored social outing.

Big Ass Fans, a perennial honoree among “Best Places to Work” offers employees competitive pay and a challenging and rewarding work environment!

Why haven’t you applied yet?

Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules.

If you need assistance or accommodation due to a disability, you may email us at recruiting@bigassfans.com or call us at 1.877.244.3267.