If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN).

• Health Coverage
• Health Savings Accounts
• Retirement (with match)
• Dental, Vision, Disability & Life Insurance
• Paid Time Off plan

At CLC-Cappella, we recognize that people come with a wealth of experience and talent beyond a job's essential requirements. In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience. If your experience is close to what you see listed here, and if you have valid licensure (if required), please still consider applying with us. We have found that diversity of experience and skills, combined with a passion for older adults makes for an excellent team member.

We are a faith-based organization that welcomes people of all beliefs or non-beliefs, and we encourage people from all faiths and backgrounds to apply to our positions. You will find an inclusive and diverse work environment. Please let us know if you require accommodation during the interview process.

Please note, consistent with state and federal mandates, being fully vaccinated from COVID-19 is a condition of employment.

Position Summary

Manages the residents care experience through the community’s onsite Medical Clinic. Ensures a proper communication flow between care provider, therapies, ancillary services, community team, and their care team.

Essential Duties

• Manages the Medical Clinics schedule; conducts appointment reminders, ensures appointments are scheduled per practitioner’s directives, and may assists residents in arriving for the appointment and throughout the visit.
• Relays messages and escalates appropriate calls to practitioners.
• Prior to resident appointment, ensures insurance and any updates necessary for a successful appointment are properly recorded.
• Reviews insurance payments, and follows up with residents on any outstanding balances.
• Maintains all reports, releases, labs, and miscellaneous information is recorded and readily available in resident’s medical record.
• Routinely audits charts, ensures charts are accessible to appropriate parties per HIPPA.
• Takes vitals and correctly documents these at the start of each appointment; weight, blood pressure, temperature, pulse.
• Maintains clinics cleanliness and necessary sterilization and keeps exam rooms readily stocked.
• Coordinates transportation for off-site appointments.
• Communicates any follow up needs with appropriate care teams, escalates to appropriate parties if there are complex needs.
• In supporting the practitioner, may be asked to renew prescriptions and take labs, if properly credentialed.
• Assists with assessments and care plan development.
• Assists with wellness assessments and wellness programing.
• Other duties as assigned.

Basic Qualifications & Experience

• Certified or Registered Medical Assistant (RMA/CMA) in good standing, preferred
• C.N.A in good standing, preferred.
• Medication Administration certification, preferred
• Holds a current C.P.R. and First Aid course completion certificate.
• Familiar in working in electronic health medical record system.
• Knowledgeable with Office suite, Outlook, Word and Excel a must.
• Knowledgeable with a multi-phone line system.
• Excellent customer service skills, triaging issues, resolving concerns and following through with promised deliverables.
• 3-6 months experience in the senior services industry preferred.
• Must be able to read, write and speak the English language.

Working Conditions / Physical Requirements

• Position requires medium-heavy physical work. Heavy lifting, pushing, pulling objects up to 100 pounds of force occasionally, and/or up in excess of 45 pounds of force repeatedly to move objects.
• Stands and walks constantly during working hours with occasional sitting, kneeling, squatting, reaching above should height and fine motor control with fingers. May also require grasping.
• Exposure to blood borne pathogens, body excretions and communicable diseases.
• Is subject to frequent interruptions.
• Interacts with residents, family members and visitors frequently.

All your information will be kept confidential according to EEO guidelines.