Primary Function/General Purpose of Position

The Coordinator, Supply Chain Purchased Services is an integral facilitator of workflow and administrative activities and key customer support lead within the Supply Chain Purchased Services team. Coordinates movement of contracting projects through the process and facilitates progress. Provides instruction, support, and feedback to internal and external customers. Maintains Purchased Services contracting system and evaluates contracts, supplier, and other information vital to the proper classification, evaluation, and quality of successful contracts. Promotes successful contract performance by preventing and resolving problems. Facilitates Purchased Services PO creation and management as well as maintenance and distribution of expense, performance, and contract reports. Assists with Supplier Onboarding and maintenance of supplier attribute data standards. Collaborates within Purchased Services team and external stakeholders, departments, and customers to maintain standard Purchased Services processes and data standards.

Essential Job Functions

• Maintains and updates contracting workflow and data. Informs stakeholders of changes and respond to questions and concerns

• Collaborates within Purchased Services team and with other departments to optimize workflow, data quality, and accounting system reconciliation

• Maintains Purchased Services contracting system and manages and distributes contract reports to internal Supply Chain teams and external customers to ensure continuity of service and process transparency to external stakeholders and customers

• Provides direct customer support for Purchased Services contracting processes, concepts, PO issues, and supplier questions

• Assists with Supplier Onboarding process providing direct support to suppliers during Supplier Onboarding process and ensuring Purchased Services supplier data standards are maintained for various reporting needs

• Submits and maintains complex, ministry-wide Purchased Service POs, provides customer support for local Purchased Services PO questions, and collaborates with Procurement and AP teams to prevent, identify, and resolve Purchased Services PO and invoicing issues

• Provides administrative and project management support for Purchased Services Program Managers and Purchased Services leadership

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Associate’s degree or combination of education and relevant experience (required)

Bachelor’s degree in business, supply chain, analytics, or related field (preferred)

Work Experience

1 year experience in operations, procurement, or supply chain functions (required)

Previous experience working in a direct healthcare environment experience (preferred)

2 years’ experience in healthcare supply chain operations or healthcare service line operations (preferred)

Training

None

Language

None

Patient Population

Not applicable to this position

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May be exposed to limited hazardous substances or body fluids.*

May have periods of constant interruptions.

• 
  Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Additional Physical Requirements/Hazards

Physical Requirements

Hear alarms/telephone/audio recordings

Repetitive arm/hand movements

Finger Dexterity

Hazards

Not applicable to this position

Skills

Supply Chain

Purchasing Services

Stakeholder Relationships

Invoicing

Customer Support

Data analysis

Data interpretation

Data Quality

Critical thinking

Microsoft Office

Continuous improvement

Attention to Detail

Problem Solving

Delegation

Communication

Technical Competence

Strong interpersonal skills

Written Communication

Verbal Communication

Presentations

Leadership

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com