Customer Service Representative Job at Serenity Aquarium& Aviary Services
Serenity Aquarium& Aviary Services Duluth, MN
Want to work for an exciting company with an incredible and never ending appetite for growth? We are a rapidly growing aquarium and aviary service company. Our customers look to us to create a very serene and engaging environment for their residents/customers to enjoy. This particular role will primarily be servicing of aquariums and aviaries in nursing homes and assisted livings facilities. This is an entry level position that requires basic knowledge of hand tools and assembly. Lifting, bending, and some physical demands are involved in the position. This is a part-time remote position. Work is typically done during business hours of 8am to 7pm but is flexible. Hours will vary from month to month but will average around 10-15 hours a week based on the number accounts.
*Travel using a personal vehicle will be required. Radius for accounts is 150 miles around Duluth, MN. (Mileage reimbursement is paid while driving. Hourly Wage is not paid during driving)
Cities that you will work in include but not limited to: Duluth, MN, Cloquet, MN, Moose Lake, MN, Silver Bay, MN, Aurora, MN
*Due to work being performed in long term care homes, Covid-19 vaccine or masking/goggles may be required.
*You will need to be able to store 50# bags of bedding/seed as well as 4-6 27 gal totes of company provided equipment as well as a ladder and cart.
Major position responsibilities
- Well organized and possess excellent time management skills
- Professional appearance with excellent communication skills
- Effectively communicate company products and services
- Able to prioritize and handle multiple tasks
- Inner drive and desire to exceed goals
- Respond to calls, emails, faxes to take care of customer needs
- Able to make an efficient work schedule
- Manage service cycle for customer base
Required education, skills, abilities, and experience
- Experience in fish keeping and or bird keeping preferred
- Great attitude and willingness to learn.
- Ability to continually adjust priorities to match the business need.
- Strong work ethic along with being on time and maintaining good attendance.
- Ability to successfully communicate and contribute in a team oriented environment.
- Must have the ability to comprehend and follow instructions and to read and write in English.
- Preference given to candidates with mechanical aptitude.
- Willingness to be flexible with schedule and job responsibilities.
- Able to travel in your service area radius
- Heavy lifting and maneuvering is required.
- Flexibility is a must!
- High School education is preferred.
- Driver’s License required
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Flexible schedule
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
You will be required to a facemask and any other PPE required by our customers while performing the job.
Vaccination for COVID-19 may be required for this position.
Application Question(s):
- Do you have any experience at home or in the workplace cleaning aquariums?
- Do you have any experience at home or in work place working with birds?
Experience:
- Animal care: 3 years (Required)
Work Location: On the road
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