Customer Service Representative – Part-Time Job at Integrity Heating & Cooling
Integrity Heating & Cooling, Charlotte, NC is a locally owned and operated Lennox Premier dealer that provides customers in the Charlotte area with outstanding products and service is looking for a Customer Service Representative to help us continue serving the best with the best! We have been earning our customers' trust since 2005!
We have an immediate opening for a Part-Time - Customer Service Representative to join our team! Someone who enjoys helping customers with superior phone etiquette, supporting a team and ability to multi-task. Applicants with experience in a high volume call center or service industry will be given preference. This position has potential to work from home once trained.
What Integrity Offers:
- Teamwork and a Positive Environment
- Opportunity to Grow and Advance as the Integrity continues to Grow!
- The Best Customers in the Business!
- Professional Environment, Casual Dress
- Branded Clothing if desired
- 4.8-star Google rating
- A great culture with regular employee events
What You Bring to Integrity:
- A professional and positive attitude!
- Excellent communication skills with coworkers and customers
- The best customer service in the industry
- Willingness to learn new things
- Microsoft Office Experience
- A two year college degree
- Being a self-starter and proactive problem solver - especially for Integrity customers
Position Details:
- Title: Customer Service Representative
- Work Type: Part-time, 30 hours per week
- Hours: 12:00 noon - 6:00pm, Monday through Friday
- Pay: $18.00 - $21.00 per hour depending on experience
- Reports to: HR Manager / Owner
Success in the Role looks like:
- Arriving on time and work the duration of the workday
- Receiving positive reviews from Customers
- Increasingly able to resolve customer issues
- Answering all calls and routing to correct staff to handle the customers' needs
- Meeting minimum call requirements as set by the supervisor
- Maintaining a professional and positive attitude with co-workers
Check us out online: www.i-hvac.net
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