What We Do:

Since 1983, Concorde has established itself as an industry leader in all facets of Employment Screening and Health Services including: Drug and Alcohol Testing, Background Screening and Occupational Health Services. At Concorde, we are “Big Enough to Serve You, but Small Enough to Know You.” Concorde continuously introduces new technology and streamlines our operations, with a higher priority on simplifying things for our customers than on lowering our own costs. With an in-house IT Development Team. Concorde routinely anticipates the needs of our clients and develops customer IT Solutions at no expense to our customers. We do this because we see the value in providing clients with innovative software to improve efficiency. Our employees share this commitment to customer satisfaction and enjoy excellent employee benefits, including: fully paid employee health insurance; employer matched 401(K) contributions; an inclusive, collaborative work environment; and an overall commitment to a healthy work-life balance.

What We Need:

The Data Associate's primary responsibilities are providing operational support to the Department Administrator. The Data Associate's will need to be able to review the client's data from multiple databases to process requests promptly. The ideal candidate should display a positive and proactive attitude and good communication and time management skills. Experience with projects or data management is a plus.

What You’ll Do:

• Understands customer's data requirements and works to ensure timely processing of clean data
• Responsible for processing data for new orders and open orders specific to a service area
• Identifies and communicates opportunities for process improvement
• Reconciles data for accuracy, identifies, reports, and addresses any issues
• Responsible for assisting with project tasks as assigned and routine quality assurance processes
• Assist in monitoring and responding to customer inquiries
• Other duties as assigned

What You’ll Need:

• Demonstrated teamwork, problem-solving abilities, quality focus, and adaptability.
• Ability to show empathy and understanding while providing knowledge, expertise and guidance on programs, processes and timelines.
• Proficiency with MS Office suite, especially Excel, Word, PowerPoint, and Outlook.

How To Join:

As a small, family-run business we maintain a close-knit group of employees at a singular location. As such, we put a great deal of trust in each of our team members. We encourage both individual growth and contribution to the growth of the business. If you want to be that contributor and have that feeling of accomplishment, we encourage you to apply today!

Concorde is an Equal Employment Opportunity and Affirmative Action Employer.

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Philadelphia, PA 19106: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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