DENTAL RECEPTIONIST / SCHEDULING COORDINATOR Job at Wellwood Family Dentistry
Wellwood Family Dentistry Baltimore, MD 21209
Full-time Dental Receptionist / Scheduling Coordinator wanted to join our growing
dental office in Pikesville, MD. We are very looking for someone professional, hard working, upbeat, with excellent customer service skills.
Responsibilities will include, but not be limited to, monitoring schedules, maintaining
the appointment book, appointment confirmations, handling incoming calls, greeting
and checking in patients, submit insurance pre-authorizations and processing claims,
collecting payments, scheduling future appointments, and patient follow up.
Prior experience as a dental receptionist for 1+ years and knowledge of insurance plans
is preferred. Wage depends on experience.
- Checks patients in as they enter the center
- Notifies appropriate personnel of patient’s arrival and secures patients medical record.
- Makes and assists in scheduling return appointments, confirming the patient’s demographics and updating computer system as necessary. Delivers patient care instructions.
- Calls patients to remind them of scheduled visits.
- Performs other clerical support functions: scanning, scheduling and documentation of appointments or referrals, completes medical record release forms. Prints provider schedules.
- Monitors status of reception areas. Alerts clinical staff of unusually long wait times and obtains assistance for any unusual situations that may occur.
- Process bills and collections.
- Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers and outside contacts.
- Work with various programs such as medical, family planning, behavioral health and follow the policies and procedures, workflows and/or guidelines.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Baltimore, MD 21209: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Dental office: 1 year (Required)
Work Location: In person
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