Enrollment Services Specialist Job at Germanna Community College
Title: Enrollment Services Specialist
Agency: Germanna Community College
Location: Fredericksburg - 630
FLSA: Non-Exempt
Hiring Range: $15.75-$18.61 per hour, state benefits do not apply
Full Time or Part Time: Part Time
Additional Detail
Job Description:
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College is seeking a part-time customer service professional to work in the Enrollment Lab and Student Help Desk within Enrollment Services. These positions work directly with students with one position available at the Daniel Technology Center (DTC), and one at the Fredericksburg Area Campus(FAC)/Barbara J. Fried Center (BJFC). These positions work part-time at no less than 29-hours per week.
Germanna Community College is seeking a part-time customer service professional to work in the Enrollment Lab and Student Help Desk within Enrollment Services. These positions work directly with students with one position available at the Daniel Technology Center (DTC), and one at the Fredericksburg Area Campus(FAC)/Barbara J. Fried Center (BJFC). These positions work part-time at no less than 29-hours per week.
Flexibility and a willingness to work at other locations, as needed, is a must. This position operates in a fast paced and complex educational environment. The ideal candidate will understand the importance of identifying prospective students and responding in a timely fashion to convert those interested from prospect to applicant. If you enjoy helping students reach their educational and career goals, then this is the job for you!
Major Duties and Responsibilities:
Major Duties and Responsibilities:
- Provide students with assistance in system access, admissions onboarding, registration, and financial aid
- Make regular referrals to Counseling, Advising, Accessibility Resources, Veteran’s Affairs, Testing, and other support services
- Assist students with their schedules, conduct email, text, and phone outreach
- Support students both in-person and online, respond to email, and process documentation for students
- Provide excellent customer service
- Provide timely follow up
- Troubleshoot any barriers the student may have in onboarding as well as outline the onboarding process for new students
Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO/AA Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Johnathan Scheiterle by phone at 540-423-9056 or by email jscheiterle@germanna.edu.
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Johnathan Scheiterle by phone at 540-423-9056 or by email jscheiterle@germanna.edu.
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email bhall@germanna.edu.
- High School Diploma or equivalent
- Proficiency in Microsoft Office
- Excellent problem-solving skills
- Effective customer service skills
- Associates Degree
- Knowledge of Germanna institutional policies and procedures
- Experience working with students in higher education
- Bilingual in a language common to our service region
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.