When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Enterprise Training Representative
Job Class: Human Services Program Representative 1
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/13/2023
• Closing Date: 04/19/2023
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: Department of Human Services / LS BGS Enterprise Trng Unit
• Work Shift/Work Hours: Day Shift / 8:00 a.m. - 4:30 p.m.
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $26.14 - $38.38 / hourly; $54,580 - $80,137 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes, this position has a flexible work arrangment that may allow for telework or a mixture of working in our office and telework
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

*This position has a flexible work arrangement that may allow for telework or a mixture of working in our office and telework.*

*This position is used to fill multiple vacancies.*

Under administrative direction of the Enterprise Training and Development (ETD) Supervisor and in consultation with the BGS – Enterprise Training Consultant (HSPR2), this position is responsible to assess, develop, coordinate, schedule, instruct, and evaluate comprehensive training programs.

In collaboration with the ETD unit, these positions oversee the resource management of training deliverables to meet regulatory compliance, revision/retention schedules, and accessibility standards.

This position oversees and delivers in-person and virtual training for the Background Studies enterprise. The incumbent collaborates and/or supports the development and implementation of new employee orientation (NEO), training deliverables (job aids, help files, standard operating procedures), and computer-based/video-based training (CBT/VBT). The incumbent is the learning management system (LMS) administrator for various platforms.

The Background Studies Division (BGS) is a fee-for-service enterprise located within the Office of Inspector General (OIG). The BGS division operates under the authority of the Human Services Background Studies Act (245C), and with other state and federal laws, regulations, standards, and legal processes. As an enterprise business model, BGS conducts over 464,000 background studies each year for individuals who will have contact with vulnerable populations (supervised/unsupervised) in licenses, and/or unlicensed programs or settings across the State of Minnesota. BGS provides business services via the NETStudy 2.0 proprietary background study system to over 33,000 customer/employer-entities across the State of Minnesota.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years professional working experience developing, coordinating, instructing, and implementing employee training courses.

Experience must include the following:

• Learning Management System administration or similar tracking system for training completions
• Determine employee training needs
• Development of computer-based and/or video-based training programs

• Bachelor’s degree in Instructional Design and Development, Instructional Technologies, Adult Education, Adult Learning, Learning Management, eLearning Design and Development, Multimedia Design and Development, Criminal Justice, or another related field may substitute for 1 year of professional experience.

**Master’s degree in Instructional Design and Development, Instructional Technologies, Adult Education, Adult Learning, Learning Management, eLearning Design and Development, Multimedia Design and Development, Criminal Justice, or another related field may substitute for 2 years of experience.

Preferred Qualifications

• Advanced skills in ensuring accessible deliverables through Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Acrobat Pro
• Effective presentation skills and interactive group techniques
• Project management, consultation, and facilitation skills to lead learner groups in a training session
• Course evaluation and survey design
• Demonstrate flexibility and creativity in a changing environment
• Variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Julie Lange at julie.a.lange@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at carolyn.rice@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.