Field Service Representative Job at Moog Inc.

Moog Inc. Elma, NY

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Moog’s Space & Defense Group – East Aurora Operations is a high production facility for missile steering and weaponized turret systems. This is a rapidly growing business with significant opportunities for professional development. We are looking for a Field Service Representative to provide field level engineering support and direction to produce military ground vehicle turret systems.
Here's what you'll be working on day to day:

Under the general supervision of the Field Services Manager, conducts Engineering Tests; prepares Assembly/Test documentation; instructs and assists Assembly and Test Foremen and Technicians in methods, use of equipment and instrumentation, and test failure diagnosis and rework; monitors product producibility thru the Assembly/Test phase; and maintains technical interface between Moog and the customer on assigned production programs.
  • Learn/understand the design, theory of operation, key performance characteristics, specification requirements, performance margins, and test methodology of deliverable product.
  • Learn/understand the assembly and test processes, parts, tools, and equipment.
  • Respond quickly to depot issues.
  • Maintain visual work instructions, routing, and travel cards with appropriate level of detail.
  • Optimize assembly & test yield and cost through process and design improvements.
Here’s the skills and abilities you will need to bring with you:
  • Associate Degree in Engineering or equivalent work experience
  • 3+ years experience in the production/design/development/test of complex assemblies and 2+ years of experience as an Assembly/Test Technician
  • Interpersonal skills to communicate at all levels within Moog and at the customer/vendor level
  • Motivation and willingness to drive and support continuous improvement activities
  • Experience with Paperless Factory Floor Systems is preferred
  • Ability to simultaneously support and complete a large and varied list of tasks
  • Ability to access US export-controlled documentation
  • Ability to travel 50% of the time

At Moog we work in an environment where people trust, respect and encourage one another. We believe in our people, and it shows in everything we do. We’d like to invite you to become part of our continued success.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran




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