We are excited to post for a Food & Beverage Supervisor at the Hyatt Place Buffalo-Amherst, managed by Emerald Hospitality Associates, Inc. Emerald Hospitality is a management company that has a proven track record with award winning hotels throughout its portfolio. Although each of the hotels are unique, they are all managed by 4 core beliefs.

· Integrity: Forged with honesty, respect, and pride in everything we do.

· Engagement: Turning care and commitment into action, we are dedicated, connected and accountable to our hotel teams, guest, and owners.

· Quality: Our characteristic of excellence that is paramount in obtaining satisfaction and loyalty.

· Community: Where passion meets purpose. Giving back through the spirit of hospitality to the people, neighborhoods, and cities that we serve.

That’s where YOU come in. Emerald Hospitality teams and our hotels stand out because you stand out! Come join our team!

Duties and Responsibilities include the following. Other duties may be assigned.

• Provide direction and leadership to associates in the food and beverage departments.
• Provides courteous guest service by responding promptly and efficiently to inquiries, requests, and complaints.
• Ensure that food and beverage standards exceed expectations.
• Coordinate the ordering of food inventory and other food and beverage related supplies.
• Monitors food and beverage costs, sets prices, and analyzes financial performance.
• Assists the Sales and Catering Department in developing menus and maximizing revenues for all functions.
• Organizes all food and beverage promotions and advertising.
• Make recommendations regarding food and beverage budget and manages expenses within approved budget constraints.
• Manages the human resources function in all areas of food and beverage in order to attract, retain, and motivate associates: hire, develop, empower, coach and counsel, conduct performance reviews, resolve problems, and provide open communication for all associates.
• Schedules associate’s in accordance with forecasted business levels; adjusts staffing as necessary for sudden changes in business levels.
• Maintains information and communication sources to include log book, and other forms of communication.
• Assist in developing emergency action plans, and coordinate with other departments to implement plans.
• Attends all meetings as required.
• Follows established safety procedures, use of personal protective equipment and sharps policies.
• Provides assistance to other departments of the hotel to contribute to its smooth operation.
• Maintains a clean, pleasant, and professional image to guests and employees.
• Complies with all hotel policies and procedures.

What does our ideal candidate look like?

• Enjoy working as part of a team
• Detail oriented
• Strong computer skills
• Ability to work a flexible schedule
• Great communication skills

What perks will Full Time candidates receive?

• Competitive salary
• Medical, Dental and Vision plans
• Retirement Plan
• Employee Discount – Hyatt Team Member Travel and Discount Website
• Referral Bonus Program

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Amherst, NY 14226: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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