Ford Service Advisor Job at Uftring Automall
The Uftring Auto Group consists of eleven automotive franchises at six car dealerships in Peoria, East Peoria, Washington and North Pekin, Illinois. There are many opportunities for growth in sales, service, finance and insurance, detail, accounting, parts, body shop and customer service. Our organization also includes two detail facilities, car wash, accounting and marketing departments. Our goal is to exceed our customers' expectations every day with open communication, teamwork and extra effort. We strive to be good corporate citizens and regularly give back to the communities we serve.
Benefits
-
Solid and Stable Reputation
-
Professional Work Environment
-
Medical Insurance Plan with company participation
-
Dental Insurance Plan with company participation
-
Life Insurance Plan
-
Short Term Disability Insurance
-
Paid Vacations
-
Paid Personal / Sick Days
-
401(k) Plan
-
Attractive employee discounts on vehicles, parts & service
-
Paid Holidays
-
Paid time off for bereavement
-
Uniforms and Uniform Maintenance Plan with company participation
-
Safety Boot Reimbursement for qualifying positions
-
On-Site Health Fairs
-
Drug Free Environment
-
Vehicle allowance (sales)
-
Employee Recognition Program and Incentives
-
Career Builder Bonus and Incentive Programs for qualifying positions
-
Continual Advertising and Marketing Campaigns to generate traffic
-
Quality Products from some of the largest automobile manufacturers in the world
Responsibilities
-
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
-
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
-
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
-
Progress checking and selling of needed repairs
-
Ensure that all documents are accounted for
-
Answer technical questions about vehicle problems, warranties, services, and repairs
-
Schedule appointments for team efficiency
-
Maintain Customer Success Index at or above company standards
-
Advise customers on the care of their vehicle and the value of maintaining it to the manufacturer's standards
-
Reinforces company policies and adheres to company standards
-
Encourages compliance with applicable laws and regulations
-
Responsible for quality control to ensure that work is completed as requested and to reduce any comebacks
-
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
-
Strong sales experience is required
- Some automotive knowledge is preferred
- Dealership experience is preferred but not required
- Excellent communication and listening skills
- Must be organized and accurate
- Receive customers with courtesy, efficiency, and enthusiasm
-
Time management skills
-
Professional, well-groomed personal appearance
-
Consistent record of service and sales success
-
Strong record of positive customer satisfaction results
-
Team oriented and self-motivated
-
Able to work with little supervision
- Valid Illinois driver's license with an acceptable driving record
Hours
- Monday through Friday from 7:30 a.m. until 5:30 p.m.
- Every 4th Saturday from 8:00 a.m. until 12:00 p.m.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.