Do you love working with people from all over the world and helping to create amazing experiences? If you do, the Newport Beachside Resort, a Davidson property, wants to meet you!!! We offer an exceptional benefit package including health, dental and vision insurance, life and disability insurance, 401k retirement plan, paid vacation, paid sick time and most of all, the opportunity to advance your career and be part of the Davidson family—the most exciting and fastest-growing brand in the hospitality industry today.

Flexible schedules available!!!

You Will Make A Difference By:

• Assisting guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
• Demonstrating a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
• Using up-selling techniques to promote hotel services and facilities and to maximize room occupancy
• Responding to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Fielding guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
• Receiving, inputting, retrieving and relaying messages to guests
• Performing any other job related duties as assigned.

You Will Bring To The Table:

• Minimum one (1) hotel Front Desk Experience
• Opera a plus
• Ability to communicate effectively
• A self-starter personality with an even disposition
• A professional appearance and manner at all times
• Ability to communicate with guests
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
• Able to use a calculator to prepare moderately complex mathematical calculations without error
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
• Ability to stand and move throughout front office and continuously perform essential job functions
• Ability to access and accurately input information using a moderately complex computer system
• Ability to observe and detect signs of emergency situations
• Ability to establish and maintain effective working relationships with associates, customers and patrons.

COMPLIMENTARY PARKING FOR OUR TEAM :)

About Us
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Three Tiers of Medical Coverage
24/7 Healthcare Concierge
24/7 Teledoc service
Maternity Program
Cancer Program
Free Maintenance Medications
Dental / Vision Insurance
Company Paid Life Insurance, Long Term Disability, and Short Term Disability
Home and Auto insurance
Legal Assistance
Pet Insurance
Hotel Discounts
Tuition Reimbursement
EAP Program
Emergency Travel Assistance
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Team Member Service Awards

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person

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