Front Desk Receptionist Job at Bowie Braces
Busy dental office seeking contagiously friendly front desk team member.
Candidate Requirements:
- Exceptional interpersonal skills
- Ability to work with interruptions and to manage multiple priorities
- Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone
- Professional attitude and appearance
- Pleasant telephone voice
- Tactful persuasion skills to influence patients and ensure effective scheduling
- Effective and efficient while working unsupervised
- Ability to speak, understand, and write fluent English
- Basic computer knowledge including basics of Microsoft Word and Excel
Primary duties include some of the following:
- Verbally greet patients in a warm and friendly manner
- Schedule patient appointments following documented scheduling policies
- Utilize effective scripts for all patient interactions
- Maintain updated patient information in each patient record
- Answer telephone calls and respond to inquiries professionally and with outstanding customer service
- Communicate with patients regarding missed appointments, schedule changes or any other issues that are related to the schedule
- Follow-up on all missed appointments and fill canceled appointments
- Gather appropriate information for Daily Business Meetings and Monthly Business Reviews and disseminate to appropriate staff
- Assist with the implementation of practice marketing strategies such as asking for referrals and testimonials'
'Typical end time: * 5PM Work Remotely
- No
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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