Front Desk Receptionist Job at Cataract and Laser Institute of So. OR, PC

Cataract and Laser Institute of So. OR, PC Medford, OR 97504

Busy, fast paced four physician ophthalmology practice looking for high energy person, who can multi-task to join our exceptional team!

Answer phone, screen and direct calls, take detailed messages, triage calls as appropriate,

Schedule appointments (new and return), have working knowledge of Managed Care insurance types and the basic requirements of obtaining authorization to be seen by a specialty physician.

Calling and confirming next days’ appointments: notify patient of arrival time, dilation of pupils and to bring sunglasses, to obtain authorization for visit if required, bring current eyeglasses, bring current list of medications, bring current insurance cards for billing purposes, bring photo ID, approximate length of time they will be here and if they will be having any procedures or diagnostic testing.

Check patients in: always be friendly and smile, prepare necessary paperwork for patient, collect copies of required information, inform patients if physician is running late and politely offer to reschedule appointment. Check patients out: carefully read “plan” follow instructions and schedule/handle appropriately, if surgery, procedure, laser indicated; provide patient with necessary paperwork, schedule required appointments, give chart to Surgery Coordinator for counseling.

Prepare new charts. Schedules: print next days’ schedules, color code, and make copies for distribution. Fax machine: pull documents from fax machine and handle as appropriate. Reschedule patient appointments as necessary to accommodate physician’s vacations, meetings, surgeries, etc. (Always apologize for the inconvenience). Maintain patient confidentiality as per HIPAA/HITECH compliance.

Work Remotely

  • No

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Vaccination required, or at least have first shot before first day or work. All employees and customers must wear masks at all times.

Work Location: One location




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