HR-PDT Product Manager Job at Kaiser Permanente
Technical Summary
If you take pride in leading teams that are delivering solutions that make a significant difference in people's lives, then Kaiser Permanente, Corporate Services Information Technology (CSIT), HR Product Delivery and Technology (HRPDT) is the place for you! We are developing/managing new facility operations technologies that enable our “smart” facilities, support our clinicians, and drive improved outcomes for our members.
Kaiser Permanente HRPDT is a seeking highly motivated, effective IT leader to serve on the product management team in this very complex environment. As a HRPDT Product Manager, you will have responsibility to drive well defined technology roadmaps, interfacing with vendors and scheduling solution features that will address business needs and deliver business benefits. You will work closely with internal business partners, clinicians, vendors, and IT leaders while adhering to HRPDT’s best practices and a mindset to establish world class technology-based solutions.
Primary Responsibilities:
- Acting as the voice of the customer, communicate the program vision and roadmap to the development teams and define the solution features to be developed
- In collaboration with IT consultants (architects), defining and maintaining the nonfunctional requirements of the solution to ensure it meets relevant standards and quality expectations
- Prioritizing the flow of work for the development teams by overseeing the sequencing of the program backlog
- Provide project management support on small client funded enhancement requests
- Actively participating in both the system demos and the continuous improvement workshops that occur following each increment of development
- Reporting the status of platform development progress to senior IT and business leaders
- Participating in quarterly financial and labor planning submissions to the finance organization
- Develop and synthesize level of effort and cost estimates
- Contributing to the capital planning process
- Lead large, complex projects to achieve key business objectives
- Direct cross-functional and/or cross-segment teams
- Predict emerging customer needs and develops innovative solutions to meet them
- Participate in the development of business strategy
- Develop and manages business plans to achieve objectives
- Solve unique and complex problems with broad impact on the business
- Translate highly complex concepts in ways that can be understood by a variety of audiences
- Influence senior leadership to adopt new ideas, products, and/or approaches
Job Summary:
In addition to the responsibilities listed below, this position is responsible for providing support for customers (users), and assigned applications and/or information systems, including software implementation, integration, configuration, and testing. Additional responsibilities also include supporting solution design, researching how to help translate requirements into workable technical solutions, and supporting the evaluation of third-party vendors as directed.
Essential Responsibilities:
- Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
- Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
- Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate.
- Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains.
- Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
- Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains.
- Maps current state against future state processes.
- Identifies the impact of requirements on upstream and downstream solution components.
- Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains.
- Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
- Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.
- Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
- Participates in evaluating third-party vendors as directed.
- Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains.
- Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.
Minimum Qualifications:
- Bachelors degree in Business Administration, Computer Science, CIS or related field and a Minimum of Six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
PrimaryLocation : California,Pleasanton,Pleasanton Tech Cntr Building D
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-IT-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Information Technology
Department : KPIT ADMIN - CSIT SS ADMIN - 9601
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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