Job Title: HVAC Service Company Billing Agent

Location: Niceville, Florida

Bay Climate Control and Refrigeration is a growing HVAC service company based in Niceville, Florida and we are looking for a billing agent to join our team. As a billing agent, you will be responsible for managing our billing process, including invoicing customers, collecting payments, and handling any billing-related customer inquiries.

Responsibilities:

• Generate and send invoices to customers for HVAC services provided
• Collect payments from customers via phone, email, or in person
• Resolve any billing-related customer inquiries in a timely and professional manner
• Update customer billing information as needed
• Coordinate with other team members to ensure accurate and timely billing processes
• Maintain accurate records of billing and payment transactions

Requirements:

• High school diploma or equivalent
• At least 2 years of experience in billing or accounting
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Ability to work independently as well as in a team environment
• Proficiency with Microsoft Office Suite, particularly Excel
• Knowledge of HVAC service industry billing practices and software is a plus

We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a detail-oriented individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Niceville, FL 32578: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Billing: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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