Hybrid -Call Center-Customer Service Dispatcher (Emergency Dispatch) Job at Criticom Monitoring Services
We are looking for new Alarm Monitoring Representatives to join our CMS Longwood team!
Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring for residential and commercial customers. When a customer’s alarm system activates, we receive and process the alarm and dispatch the proper authorities if needed.
What’s in it for Me?
- Pay: Up to $17.49/hr
- Shift Differentials up to $4.00/hr
- Bilingual Differentials
- Generous PTO package!
- Full array of benefits
- Tuition reimbursement
- Growth Opportunities
- Overtime!
Responsibilities:
- Handle Emergency Signals
- Notify/Verify Alarm Signals
- Dispatch Proper Authorities
Requirements:
- HS Diploma/GED
- Customer Service Experience
- Weekends, Holidays & Overtime Flexibility
- Computer Literacy
Job Type: Full-time
Location- 715 W SR 434 Suite J, Longwood, FL 32750
Pay: Up to $17.49 base pay per hour
Reviewing resumes and scheduling phone interviews for a training start date tentatively June 23rd 2023!
Training is currently being held on site in Longwood, FL.
Training Hours : Monday through Friday from 8:00am to 4:30pm!
Possible work from home opportunities available for those who meet the criteria after successful completion of training.
Please follow the link below to apply!
https://jobs.adt.com/job/18182685/customer-service-dispatcher-longwood-fl/
Job Type: Full-time
Pay: $16.00 - $17.49 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Longwood, FL 32750: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person
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