Internal Service Support Associate

The Internal Service Support Associate will be supporting the Manager of Internal Service Delivery.

The Internal Service Support Associate is responsible for performing data entry and updates to client and candidate records in multiple databases. The Internal Service Support Associate must be able to prioritize tasks to meet their deadlines while supporting multiple brands and departments in the organization. All employees of Staffing 360 Solutions act in accordance with our core values: Honesty, Integrity, Transparency, Belief, and Tenacity.

Additional responsibilities for the Internal Services Support Associate include:

· Compile and maintain process and procedure documentation

· Ensure data accuracy in internal and external database systems

· Follow-up and resolve any data discrepancies between database systems

· Generate daily, weekly, and monthly reporting as needed

· Assist with internal audit requests

· Assist in integration and on-boarding of new enterprise accounts

· Project and Testing support

· Ad-hoc transactional support of shared service functions

· General office duties (mail retrieval, tracking office supplies, etc.)

Qualifications

· 2 years or more operational and process management experience

· Experience using web-based systems; capable of learning new systems as needed

· General math skills

· Proficiency in MS Office, especially Excel

· Strong analytical, problem-solving, and decision-making skills

· Effective verbal, listening, and written communication skills

· Strong customer service skills

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed while standing, sitting and/or walking, requires the ability to communicate effectively using speech, vision, and hearing. Requires the use of hands for keyboarding, reaching overhead, reaching below shoulder level, and gross manipulation. Requires the ability to lift, carry, push, or pull small weight amounts, up to 25 pounds.

Staffing 360 Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Staffing 360 Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.

Job Type: Temporary

Pay: $23.08 per hour

Experience level:

• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Shelton, CT 06484: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: Hybrid remote in Shelton, CT 06484

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