• Job File Coordination - monitoring job file status, maintain job file work in progress, and ensure client requirements are followed
• Job File Documentation - review and validate initial field documentation, create preliminary estimate, perform daily job file coordination and perform job file backup
• Job File Communication and Reporting - complete and review job file documentation for upload and audit process, and perform job close-out
• Invoice/Payments - ensure work in progress and accounts receivables spreadsheets are kept accurate, and maintain filing system for all jobs
• Office administrative duties such as preparing email and written correspondence
• Assist other departments, as needed

• 2+ year(s) of administrative or office-related experience
• Experience with billing, preferred
• Experience in service industry environment, preferred
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED
• Able to successfully complete a background check subject to applicable law

• 40 hours/week, Monday through Friday
• Flexible to work overtime when required

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.