Lead Front Office Receptionist Job at Houston Colon PLLC
Summary
Houston Colon is a private medical practice of six colorectal surgeons with locations across the Greater Houston area. We are nationally recognized as a leader in our industry. Our office is comprised of a diverse team of dynamic individuals, who are committed to patient satisfaction and excellence in all we do. Together with our team, our mission is to provide compassionate care for our patients.
We are seeking a Lead Front Office Receptionist to check in and check out patients, take new patient appointments, and perform a variety of administrative and professional tasks in our Kingwood office. Your duties and responsibilities are to ensure the front desk welcomes patients positively and to execute all administrative tasks to the highest quality standards and with the highest level of customer service.
Responsibilities
- Check-in and check-out patients.
- Make new patient and established patient appointments.
- Verify insurance, co-pay, and patient deductibles.
- Answer, screen, and forward incoming phone calls.
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
- Room for advancement to manager role for those who are excellent.
Skills
- Proven work experience as a Front Office Representative.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful with excellent organizational skills.
- Multitasking and time-management skills.
- Outstanding Customer service is a must!
- High school or college degree; additional certification in Office Management is a plus.
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Overtime
Ability to commute/relocate:
- Houston, TX 77030: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Medical receptionist: 1 year (Required)
Work Location: One location
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