Medical Front Desk Receptionist

Job Summary:

The Front Desk Reception will greet and check in patients and move patients through a pre-determined schedule of appointment at our outpatient centers. Provides clerical/administrative support to billing and front office departments as needed.

Medical Front Desk Receptionist Responsibilities:

• Provides direct customer service and front desk assistance to include registering, scheduling, and verifying insurance as needed.
• Medical Front Desk Receptionist will check in patient prior to scheduled appointment and check out patient’s, schedule follow up care per providers recommendations.

Duties/Responsibilities:

• Patient check-in and check-out
• Administration duties to include but not limited to filing, scanning, and faxing.
• Accurately update patient demographics and interaction
• Process and follow up on referrals and authorization for custom splints and physical therapy

Required Skills/Abilities:

• Effective communication both verbal and written.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Excel, Microsoft Word, and other computer software programs related to healthcare/medical.

Preferred Skills/Education:

• Certified Medical Assistant (CMA) Certificate
• 1 year of electronic medical records (EMR) systems
• Fluent in English and Spanish (read, write, and speak)
• Had previous experience in occupational medicine, surgery and/or wound care
• Previous experience with ICD-10 and CPT codes
• Previous experience with medical insurance and referrals

Education and Experience:

High school diploma or equivalent.

1-year experience in front desk/medical reception

CPR

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Occupational Medicine
• Surgery
• Wound Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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