Williams Lea is hiring for an Office Services Associate for our Chicago office to work Monday to Friday 8:00 am to 5:00 pm!
Pay: $17.00 hourly
Benefits:
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
The Office Services Associate position is responsible for providing general clerical office support (High volume copy, scan print:, hospitality, mail and intake functions) at a client site.
Job Responsibilities:
- Greet clients at the Intake/Service window, providing exceptional customer service with every interaction while building strong customer relationships.
- Answer incoming calls in service center.
- Accept walk-up mail, copy/scan/print/bind requests, review the contents, the verbal and/or written instructions, provide job completion estimates, negotiate deadlines and create job tickets.
- Communicate walk-up job and customer service requests with team members, monitoring deadlines and following up with the clients and team members as needed, up to completion of the requests.
- Monitor and respond to team mailboxes, communicating and following up with clients and team members as needed, up to completion of the requests
- Communicate with site supervisor and/or manager on job or deadline issues.
- Process high volumes of incoming and outgoing USPS mail, FedEx, UPS, DHL and messenger deliveries as needed, delivering mail and packages throughout the client location while following applicable distribution procedures.
- Complete high-volume production of reprographics requests (print, copy and scan) as needed, according to job ticket instructions.
- Load copiers with paper and toner as needed and perform light machine maintenance
- Place service calls when needed.
- Replenish and maintain general office and pantry supplies as needed.
- Light data entry and admin work.
- Handle sensitive and/or confidential documents and information.
- Communicate with manager and client on job or deadline issues.
- Flexibility to work past scheduled end time depending on workload or deadlines.
- Flexibility to work a rotating Saturday shift.
- Must be able to lift up to 50 lbs. on a regular basis.
Job Qualifications
- High school diploma or equivalent experience.
- Minimum of five (3) years office service services experience in mail and reprographics
- Ability to estimate repro job deadlines
- Mail distribution, copy services and other general office duties as needed are required
- Good organizational and communication skills required
- Able to receive professional feedback, coaching, guidance and constructive criticism.
- Ability to work in a flexible environment
- Ability to handle sensitive and/or confidential documents and information.
- Ability to make independent decisions and use problem-solving skills.
- Capable of demonstrating exemplary work ethics and professionalism at all times, showing integrity, accountability and big picture thinking.
- Ability to work in a fast-paced team environment.
- Attention to detail with emphasis on accuracy and quality.
- Ability to prioritize work to balance multiple projects and deadlines.
- Ability to work overtime and a rotating Saturday shift as needed.
- Client facing experience with exceptional customer service experience.
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.