Office Clerk Operational Job at State of New Mexico
State of New Mexico Carlsbad, NM
Salary
$15.08 - $20.36 Hourly
$31,368 - $42,347 Annually
This position is a Pay Band 30
Posting Details
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist?
This position will provide technical assistance using clerical procedures in support of the Carlsbad Public Health Office. This contributes to the agencies mission and goals by supporting the staff and community members of Eddy County.
How does it get done?
Providing clerical technical support to Public Health Office staff/Public Health Nurses by greeting clients and processing them through the Billing and Electronic Health Records system including scheduling for appointments to the Carlsbad Public Health Office. Answering the many phone calls that come through the Public Health Office utilizing a multi-line phone system. Verifying insurance status in the New Mexico Medicaid Portal and HealthXNet and submitting billing and taking payments for Family Planning services. Making deposits and compiling monthly reports for multiple programs. Providing Vital Records services such as Birth Certificates and assisting local Funeral homes with Death Certificates. Maintaining Protected Health Information which is confidential.
Who are the customers?
Public Health Nurses and the clinicians that service Public Health Office clients, residents/clients of Eddy County, Funeral Homes and other community partners.
Ideal Candidate
1. Experience working with Electronic Health Records
2. Experience utilizing a multi-line phone system
3. Strong Customer Service Skills
4. Proficient using Computers
5. Experience using fax/copier and general office equipment
Minimum Qualification
Eighth grade education.
Employment Requirements
Must possess and maintain a valid driver's license.
Working Conditions
State of New Mexico employees may be impacted by the Public Health Order dated December 19, 2022, which requires facilities licensed or certified by the Centers for Medicare and Medicaid Services ("CMS"), including all hospital types, long-term care facilities, nursing homes, hospice facilities and rehabilitation facilities, as well as assisted living facilities and adult day care settings, to adhere to all COVID-related requirements prescribed by CMS, including, but not limited to masking and staff vaccination.
Office setting, exposure to Visual/Video Display terminal (VDT) and extensive personal computer
and telephone usage with extended periods of sitting. Must be able to lift 25 lbs.
Supplemental Information
Benefits:
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Agency Contact Information: Cynthia Gonzales 505-222-4629Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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