CONCIERGE MEDICAL FRONT DESK MANAGER

Summary

QC Kinetix specializes in the use of advanced regenerative medicine to treat arthritis, sports related injuries, and chronic pain. We are looking for an exceptional concierge medical front desk manager to lead administration functions for our clinics in Dallas / Fort Worth, specifically the Plano area. This position is a full-time role for 1-2 days per week and perfect for a highly qualified medical or concierge front desk manager looking for competitive pay and a great work environment.

Details and Compensation

• Availability 1-2 days per week, Wednesdays and Fridays
• $250 -$350 per day
• Additional weekly bonus at owner’s discretion

Description

The front desk manager is a critical part of the patient experience and must love people! Additionally he or she performs administrative functions such as scheduling and rescheduling appointments, diligently using Salesforce to capture patient information, gathering required documents, ordering supplies for the clinics, and assisting patients with payment.

Job Duties and Responsibilities

• Smiles and demonstrates positive attitude.
• Confirms and schedules patient appointments, as well as cancellations and rescheduling requests.
• Checks in/checks out all patients using Salesforce CRM.
• Carries out all transactions using the POS software.
• Inputs all appropriate data upon intake of a new patient into Salesforce.
• Helps patients apply for CareCredit, Proceed, and other financing options.
• Ensures all patients sign appropriate consents for the procedures they are receiving.
• Keeps track of kit and cell inventory on the inventory list. At the end of the shift, sends inventory that needs to be ordered to the appropriate place.
• Sends end-of-day numbers to office manager and sales team.
• Performs all opening/closing procedures according to the assigned duties.
• Is accountable for facility maintenance and cleanliness. Assists with inventory and supply counts.
• Develops and maintains a thorough working knowledge of all services, pricing, and products as well as all standard operating procedures, protocols, and policies.
• Assists with inputting data into marketing platforms.
• Demonstrates hospitality and professionalism to all patients.
• Schedules patients appropriately.
• Dresses for success.
• Performs miscellaneous duties as assigned by the office manager.
• Complies strictly with all applicable local, state, and federal United States laws.
• Continually performs and successfully completes QC Kinetix training.

Job Type: Part-time

Pay: $250.00 - $350.00 per day

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift

Application Question(s):

• What days are you available for work?

Education:

• Associate (Preferred)

Experience:

• Customer Service: 1 year (Required)
• Medical Clinic Front Desk: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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