At MOD, everyone is free to be themselves and has an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. To us, pizza is more than just food. It's our platform to make a positive social impact in the lives of our people and the communities we serve.

Be a part of creating a positive social impact in more than 500 communities across North America. Every day and in every store, we create a culture where individuality is celebrated. And as part of MOD, you will be empowered to provide that same experience through world class support of our Squad and stores.

Compensation: $83,500 - $100,000

• Actual salaries will vary based on a candidate's qualifications, competencies, experience, geographic location.

In addition to base pay, MOD Pizza offers a total compensation package including:

• Company and/or individual performance annual bonus
• Medical/dental/vision/life insurance/disability insurance options
• Up to 20 paid vacation days per year and 10 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD's Employee Assistance Program
• 100% funded educational programs for eligible Squad

Summary

This position contributes to MOD's success by planning and implementing store programming, projects and promotions. Provide operations expertise and consultation to other departments on plans, projects, and promotions impacting retail operations. Consultation includes planning for, development and testing of products, systems and programs within retail operations that deliver customer experiences that enhance and grow the value of the brand. Consults and provides leadership throughout the Company to identify opportunities and optimize performance in support of the MOD Pizza's Squad Members and Customers.

Key Responsibilities

• Plans and supports implementation of MOD programs to ensure their success
• Prepares, communicates and educates client groups and team on best practices for program development and communication with the stores
• Provides cross functional leadership to project teams working on programs and initiatives with store level impact
• Manages support of specific project scopes and establishes clear expectations, tactics and timelines for work assigned to the Operations Services team.
• Participates in long-term planning to improve implementation, sustainment and testing support of field operations
• Project manages store initiatives or assigned companywide projects as needed
• Provides operations perspective and expertise on projects, programs and initiatives to optimize store performance relative to sales, profitability and the customer and MOD squad experience.
• Participates in the continuous improvement process to optimize store operations

Basic Qualifications

• 3 years of field level multi-unit / manager experience
• Project management and cross functional leadership experience
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to implement strategic plans and create positive change within the organization
• Ability to set priorities and meet deadlines
• Acts with honesty and integrity, promote the MOD Pizza culture in all interactions
• Strong analytical, organizational, and time management skills
• Attention to detail; ability to look at situations from several points of view

Physical Requirements

Office work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.

Want to help us spread MODness™? Apply today!

MOD welcomes people from all backgrounds and walks of life, and it's reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.

MOD Pizza is a second (fair chance employer) and an Equal Opportunity Employer. The full statement is available on the career site.

PERKS

• 50% off your meals at MOD
• Access to employee support & development
• Awesome MOD swag: t-shirts, bandanas, stickers, etc.

OUR PURPOSE

MOD exists to serve people. Don't get us wrong, we make some really amazing food. But pizza alone isn't what makes MOD special. What truly sets us apart is the MOD Squad — the people who deliver authentic and inspired service to millions every year.

At MOD, we believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. So that's exactly what we're doing. In every city, in every neighborhood, in every restaurant — our purpose is measured by the positive social impact we can make together.

MOD is committed to be the leading employer for individuals facing barriers.

Job Segment: Operations Manager, Operations