CUES is the world's leading manufacturer of closed circuit television video (CCTV) inspection, rehabilitation, pipe profiling equipment and pipeline inspection/asset management software for sanitary and storm sewers, industrial process lines, and water lines. With our headquarters and manufacturing facility located in Orlando, FL, we dedicate over 70,000 square feet and over 400+ full time employees to serve and support our customers. Additional facilities with stocking warehouses and service personnel are located in southern and northern California, Georgia, Wisconsin, Oregon, and Ontario, Canada.

We offer excellent benefits:

• Tuition Assistance Programs, Adoption Assistance Programs, Employee Assistance Programs
• Nine paid holidays plus Christmas Week shutdown!
• Eligible for 401k, Health, dental and vision, supplemental on 1st day.
• Begin accruing vacation and sick time on 1st day.

JOB SUMMARY

Our Parts Sales Representatives take parts orders via phone, fax, and internet to support our customers and dealerships. They also assist in determining the correct parts needed, and resolving issues when the wrong parts are received

ESSENTIAL JOB FUNCTIONS AND DUTIES

• Take parts calls via phone, fax, and internet
• Track urgent or late packages
• Work with the Accounting department to maintain customer account information
• Assist Engineering with maintaining accurate part numbers and descriptions
• Filter and publish price lists to our dealerships
• Complete Material Return Authorization (MRA) paperwork when defective or incorrect parts must be returned

EDUCATION/EXPERIENCE

Required Education and Experience

• High school diploma or equivalent
• Strong computer skills
• Attention to detail
• Possess basic electrical and mechanical aptitude
• Possess excellent written and oral communication skills
• Possess a basic understanding of technical drawings
• Able to work with others, questioning back and forth, to determine the correct parts required
• Must be highly motivated self-starter that can handle stressful situations
• Ability to work independently, with excellent problem solving and decision making skills
• Comfortable interacting with customers from the lowest level to upper management
• Two years Parts Sales experience

Preferred Education and Experience

• Two year business degree preferred (or military equivalent)
• Experience with pipeline inspection equipment (CUES preferred)
• Proficient in mathematical calculations (discounts/percentages)

WORK AUTHORIZATIONS / SECURITY CLEARANCE / ADDITIONAL ELIGIBILITY REQUIREMENTS

• Post Offer Background check and drug screening required

WORKING CONDITIONS / WORK SCHEDULE / TRAVEL

• Normal work hours are 8am to 5pm Mon-Fri.
• Maintain excellent attendance

PHYSICAL REQUIREMENTS

• Frequent and repeated computer keyboard usage
• Prolonged sitting

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Thank you for your interest in our company.

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