Job Title: Payments Processing Representative - Banking

Job Location: Fort Worth, TX

Job Type: W2 Contract

Job Description:
Responsible for daily functions associated with check processing, item processing, direct payments and funds transfers at American Airlines Credit Union.

Principal Duties and Responsibilities

• Completes data entry and balancing functions
• Coordinates return items with members, outside vendors, the Federal Reserve Bank and other institutions
• Assists other departments with fraud resolution, member inquiries and related Accounting general ledger balancing
• Works member cases/activities assigned
• Follows and maintains policies and procedures to ensure strict compliance of NACHA rules and regulations and Federal Banking laws
• Processes loan payments, multi-account and member deposits, credit card payments, and other checks, such as IRA, bankruptcy and payoff checks
• Reviews, analyzes and approves Remote Deposit, Mobile, ATM, and other imaged enabled products
• Logs, researches and makes necessary GL, account adjustments and/or returns
• Processes Stop Pays and Check Batching
• Completes daily balancing and branch closing
• Obtains information from members for the timely and accurate processing of international and domestic funds transfer requests
• Researches and verifies incoming and outgoing funds transfer information
• Communicates with vendor to process funds transfers
• Understands and is familiar with outgoing and incoming funds transfer laws
• Deposits check returns, researches member returned checks on draft changes, processes member checks, verifies members for outgoing funds transfers, and Federal Reserve verifying and releasing funds transfers
• Completes daily processing of workflows related to late returns, source of receipts, foreign collections and legal fees
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or GED
• 2 years of experience
• Intermediate Excel and Word experience
• Must pass applicable American Airlines pre-hire compliance checks
• Must have an acceptable credit history, which will be verified
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act

Preferred Qualifications

• Previous customer/member service experience
• Previous banking or Credit Union experience

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