Principal Product Manager - Communications Journey Job at Lowe's

Lowe's Charlotte, NC 28203

$127,300 - $318,300 a year

Are you a Product Management Leader ready to reimagine how Customers turn their house into a Home? Do you have what it takes to help a Fortune 50 company set the bar and build a comprehensive Communication Experience that streamlines the order fulfillment journey? We are looking for a Customer Obsessed Leader to help elevate our communications and create a delightful experience!

Please note, the ideal candidate for this role will need to be located in a commutable distance from our new Technology Hub in Charlotte, NC or be open to relocation, as eligible.

Job Summary
The Principal Product Manager focuses on product design strategy and high level plans at the product portfolio or enterprise level. This role serves as a product management subject matter expert, providing a high level of expertise across a product domain.

This role also participates heavily in the design of the long-term product strategy for the enterprise, providing a high level of expertise in product area(s) that can be applied to multiple product groups.

This role may also provide focused, expert level support, when needed, in one or more strategic product area for the company. In these scenarios, this role will own the entire product and delivery process, responsible for end-to-end delivery, identifying all requirements and delivering the optimal solution.

This role may exercise deep expertise in a specific, highly specialized area (e.g., machine learning) and apply this expertise across all products in a given portfolio.

Required Skills

  • Experience with email, SMS and chat bots
  • Machine Learning
  • Experience working closely with an engineering team on solution designs
  • Ability to influence team members and partners
  • Able to communicate effectively
  • Deep analytical skillset
  • Ability to capture and measure results based on improvements we are developing
  • Retail industry experience is a plus but not required

Qualifications
Minimum Qualifications

  • Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
  • 10 years of experience in two or more of the following: project management, product management, business analysis, program management or product marketing
  • 7 years of experience in product and/or experience management
  • Strong writing ability
  • Experience in an agile software environment
  • Experience working cross-functionally in a large organization
  • Experience working closely with senior leadership
  • Experience translating data into quantifiable actions/deliverables


Preferred Qualifications

  • Master's Degree in Business Administration or similar advanced degree
  • CSPO Certification
  • Experience collaborating closely with senior leadership
  • Experience providing guidance and direction to cross-functional resources
  • Experience owning a P&L

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. #LI-81CLEE

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, NJ, NY, WA: $127,300.00 - $318,300.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Pay Range for CA, CO, NJ, NY, WA: $127,300.00 - $318,300.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.



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