About Deep Sentinel

Deep Sentinel is a breakthrough, next generation home security company that combines state-of-the-art technology (camera, audio, mobile interface, etc.), artificial intelligence and real human guards watching cameras in real-time. No other security company does this. Whereas all other physical security solutions are either reactive (when it is often too late) or require self-monitoring, Deep Sentinel is truly proactive, intervening on potential criminal activity before it happens. Deep Sentinel is literally the only monitored home security system that can (and does!) predict then prevent burglaries before they happen. The Deep Sentinel solution is also easy to install and extremely affordable.

To see how it works, visit: https://www.deepsentinel.com

The company is backed by top investors including Jeff Bezos and top-tier Venture Capital firms including Shasta Ventures (Nest, NextDoor), Slow Ventures, UP2398, FoundersFund (Facebook) and Lux Capital.

For more information visit: https://www.deepsentinel.com/about-us

About the Product Manager

We are seeking a passionate product manager (3+ years experience of product management) to join our small team in building an amazing product & solution utilizing all the killer bells and whistles: deep learning, hybrid-cloud, big data, etc. The main function of the Product Manager is to work with the product and engineering teams both domestically and internationally, spanning from UX and software to firmware and hardware. This team engineers, tests, and delivers Deep Sentinel products from prototype through mass production. The product manager works with senior management to determine product strategy and owns the follow-up business product requirements, product management, and product delivery and support integration.

The right candidate gains the greatest satisfaction from building amazing technology, and is passionate about seeing it thrive in the hands of customers. She/he is technical enough to work hand-in-hand with a tech team asking questions that drive a better product.

Requirements

• Product Management; 3 years+ managing cloud/on-prem software + hardware.
• Rich consumer-facing experience: Whether in marketing or engineering or product, the passion for consumer products oozes from your being.
• The Start-Up mentality: The right candidate considers herself/himself to be a “get-er-done” type of person and is looking to have a huge impact at a small company. Hard work is a must, so the right person exudes positive life-giving energy from solving hard problems, working hands-on with her team. Most of all the right person gets the most energy from doing things others consider impossible. We’re going to keep the team small for the time being (lean startup mode FTW) so you must be willing to roll up your sleeves and do everything from requirements to customer support calls to executive-level debates. (PS Good news–the whole team will be like this too, and that’s the best type of team to be on.)

Electronics/IOT hardware experience strongly preferred: Experience with OEM, ODM, off-the-shelf suppliers, supply chain experience.

Responsibilities

• Product ownership: Owning the prioritization, development and clarification of customer-facing requirements. At Deep Sentinel, this means developing clear Business Requirements in our BRD template, developing mock-ups of screens/data/reports, verifying these with the constituents and then working with engineering to negotiate the right scope for the level of benefit.
• Development coordination: Working with engineering to schedule in the weekly scrums, verifying test plans, bug checking, fine-grained prioritization and risk management
• UX end-to-end: The PM is responsible for the UX of Deep Sentinel apps: Mobile apps, installer-facing tools, billing, and back-end administration consoles. You don’t have to be an artist, but be prepared to make lots of mockups.
• Customer Support integration: Make products self-supporting: Explainer graphics, videos, knowledge base articles, troubleshooting.

Ensure high-quality engineering handoffs; How-to’s, any known issues.
Ensure customer support accepts product handoff from engineering.

• Coordinating a global team: With offices in the US and Taiwan and consultants around the world (India, Europe, Philippines, China), work closely with the engineering and support staff to stay in lock-step with the business requirements.

Headquarters:

Pleasanton, CA

Position:

Full-time

Compensation: DOE

Job Type: Full-time

Pay: $70,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Product management: 3 years (Required)

Work Location: Remote

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