Project Manager

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.

Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a consciously inclusive environment where diversity is celebrated.

We are pleased to offer competitive salaries, and a benefits package with flexible work options, career growth opportunities, and much more.

The Strategic Project Management Office (SPMO) serves as a link between strategic priorities and the work of the organization. This office stewards a portfolio of strategic initiatives that translate Mass General Brigham Health Plan organizational strategy into projects with tangible and impactful results.

The responsibilities and objectives of the SPMO are to:

• Create a space to escalate issues, remove barriers, prioritize resources
• Support organizational alignment and prioritized objectives through communication and escalation pathways
• Strengthen cross-functional collaboration
• Ensure that Mass General Brigham Health Plan maximizes the impact of resource investments in strategic initiatives
• Catalyze execution of strategic initiatives and results

The Project Manager manages small to large operations projects with internal and external business partners. Project management responsibilities include coordinating and completing projects on time and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities, monitor, and summarize the progress of projects. Report and maintain the status of projects and project health. Escalate issues and manage issues to resolution. The successful candidate will work directly with internal and external clients/vendors to ensure deliverables fall within the applicable scope and timeline. They will coordinate across departments to ensure all aspects of each project are compatible with project objectives and scope.

Principal Duties and Responsibilities

• Lead and consult project teams throughout all phases of the Project lifecycle: Initiation, Planning, Execution and Closure, ensuring appropriate transitions and results monitoring are in place from project deliverables to day-to-day operations.
• Support projects for all lines of business and system development utilizing Agile/Scrum or Waterfall methodology to execute work in iterative/timely phases that deliver business value at each checkpoint.
• Lead vendor related projects ensuring the overall program/project budget is adhered to and milestones are achieved.
• Partner with business leads to defining project goals and desired business outcomes. Ensure coordination and end to end process touchpoints are being made within the team’s project work.
• Ability to work effectively to build consensus among a wide range of constituents to deliver project work in an efficient and effective way. Always ensuring business value and outcomes are achieved.
• Communicate in multiple mediums to all levels of the organization as well as external constituents. Provide clear, concise and timely information to key constituencies regarding project scope, objectives, status, changes, issues/resolutions and achievements throughout the project lifecycle.
• Ensure project compliance within the project lifecycle regardless of framework used to execute work.
• Maintain project plans or project task boards and ensure project activity is being planned and executed as needed to achieve project outcomes.
• Demonstrate best practices in project management, including scope, time, quality, cost, resource management, communications, and risk management.
• Provide and cultivate effective meeting management & facilitation skills and foster team member participation.
• Ensure appropriate transitions from deliverables to day-to-day operations before closing a project.
• Ensure all projects have measurable success metrics and a means for reporting them to key constituents and, where appropriate, broader constituencies within and outside Mass General Brigham Health Plan.
• Hold self and others accountable to meet commitments.
• Ensure diversity, equity, and inclusion are integrated as a guiding principle.
• Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
• Build strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.
• Other duties as assigned with or without accommodation.

Working Conditions:

• Hybrid office working conditions where role will require onsite work in Somerville, MA once per month

Qualifications:

Required:

• Bachelor’s Degree in healthcare or business-related field OR equivalent professional experience, plus three (3) years of related experience.

Preferred/Desired:

• Professional Project Management Certification (e.g., PMP, SCM, etc.)
• 2-3+ years of project management experience
• Experience and familiarity with health insurance, managed care, or health care business environments
• Healthcare financial systems experience
• Experience managing projects involving business-to-system and/or system-to-system integration
• Experience in managing relationships with consultants and/or vendor partners

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.