Description

Good Samaritan Hospital is a 474 bed acute care hospital in the heart of Silicon Valley, with two locations, the main campus in San Jose, California and the Mission Oaks campus in Los Gatos, California. Recognized nationally for quality and safety and has been voted a “Family Favorite” hospital for more than ten years. It is one of only ten hospitals nationwide to be awarded the Outstanding Achievement Award from the American College of Surgeons Commission on Cancer four consecutive times. Good Samaritan is a leader in neurosciences, high-risk obstetrics, advanced cardiology and innovative surgery techniques, and is a Joint Commission-certified Comprehensive Stroke Center and an accredited Chest Pain Center.

Our Registrar teams are a committed, caring group of colleagues. We have a passion for creating positive patient interactions. If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

POSITION SUMMARY: Responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor. Provides assistance to staff level employees as necessary to insure compliance with department policies and procedures. Assists supervisor with staffing, report reconciliation, QA process, and other duties as assigned

REQUIREMENTS:

Communication – communicates clearly and concisely, verbally and in writing

Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by constantly meeting and exceeding expectations

Interpersonal skills – able to work effectively with other employees, patients and external parties

PC skills – demonstrates proficiency in PC applications as required

Policies & Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems

Basic skills – able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

High school diploma or GED required

3 years Patient Access experience preferred

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.