Registration Clerk Main - Days (FT) Job at Citizens Medical Center
JOB SUMMARY
The registration clerks are responsible for accurately identifying patients, assuring demographic and insurance information is updated and complete for all patients to assure payment for the services provided
Job Specific:
1. Accurately identifies and enters patient information into the computer software. EF
2. Accurately chooses insurance plans, understands guidelines and eligibility systems. Accurately interprets benefits and eligibility responses.(EF)
3. Collects from patients, posts payments correctly. Able to reconcile cash drawer and complete deposit. EF
4. Understands admissions forms, explains to patients correctly and obtains signatures. EF
5. Scans documents correctly. EF
6. Familiar with all departments in the hospital, directs patients to the correct areas. (EF)
7. Understands the paperwork flow for different scenarios.(EF)
8. Able to use different software as assigned.(EF)
9. Works reports timely/efficiently as assigned.(EF)
Admitting area:
- Knowledgeable regarding specific procedures and tests, as well as insurance requirements. Understands
Pre-authorizations importance, as well as preparations needed for testing.(EF)
- Understands the components of a valid order, assures this is present and scanned for all accounts.(EF)
- Accurately figures costs of testing/procedures for patients with or without insurance.(EF)
- Understands the process for Medical Necessity.(EF)
Emergency Room:
- Understands EMTALA guidelines, and relationship to job duties.(EF)
- Able to adapt to quick changing environment with multiple demands.(EF)
- Understands SANE, Jane/John Doe process.(EF)
EDUCATIONAL REQUIREMENTS
Required: High School Diploma
Preferred: Medical Assistant Certification/Medical Terminology or college courses with a Medical focus.
EXPERIENCE
Required: None
Preferred: Medical Office/hospital registration experience
Special Skills and Abilities:
Required: Type 40 WPM
Preferred: Computer knowledge of Excel and Word
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